We did not stay overnight in this hotel, however our interaction with the staff and owner has prompted us to write this review.
In Jan of 2012, we were on a cruise that had a day in port at Cartagena. While there, we wanted to use our wireless internet to send some emails. So, we decided to enter this hotel, which looked clean and modern, to see if they had a lounge or restaurant where we could buy some drinks or appetizers while using their wireless. Upon talking with the front desk person, I found out that the hotel did not have wireless in the common areas. Although I was not a paying guest, the front desk person was kind enough to phone some local restaurants to see if they had wireless.
In the meantime, while I was talking to the front desk man, my husband and friends were in the lobby and had encountered the owner of the hotel, Ms. Bartoskova. She was genuinely interested in us and offered everyone some (free) cold drinks while they waited for me.
After the front desk person was unable to secure us lunch reservations at either of the 2 restaurants that he knew to have wireless, Ms. Bartoskova offered her suggestion for lunch. While the restaurant did not have wireless, our meal was memorable.
I can only imagine that by the care she, and her staff, took with us, that guests of the hotel would be looked after in a similar fashion. If we were ever planning a return to Cartagena, we would definitely look at booking this hotel first.
- Official Description (provided by the hotel):
- Delirio is brand new design boutique hotel located in the magic Historical Center of Cartagena. We offer 17 modern and high tech bedrooms in a restored ancient building, within walking distance to most of the historical sites, fine shopping and good restaurants. Our services include breakfast, room service, bilingual English and French Concierge, solarium, elevator, medical assistance, laundry, terrace bar, events and free Wi Fi. ... more less
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- Also Known As:
- Delirio Hotel Cartagena
- Delirio Boutique Hotel Cartagena