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“I expexted more”

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Hotel Regatta Cartagena
Ranked #70 of 151 Hotels in Cartagena
Moscow, Russia
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“I expexted more”
Reviewed November 25, 2012

Good: we had a very big room with a wonderful sea view and waves sounds; hotel is on the 1st line. Hotel's staff is very nice and helpfull. Breakfast was quite good.
Bad: hot water was not really hot; kitchenete did not work, at that moment they are building one more Regatta building, it was possible to see and hear the working process. Beach is not private, so be ready to resist thousands of salers

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AntoninaR55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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572 reviews from our community

Traveler rating
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    143
    36
    22
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157
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36
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Mainz
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 9, 2012

Good price value ratio as long as you book through the Internet portals. Clean rooms with enough space available. When booking the room, you should not take a room facing to the high building under construction, next to it. This view is very noisy and ugly!

Breakfast is worth almost nothing. They need a fresh breath of air. What they call croissants are strange looking tiny things. Scrambled eggs were wet and almost disgusting. We asked the cook to prepare to plane eggs and they were perfect. Fruits were fresh and good. To lift our breakfast we went outside and bought additional food from a nearby bakery. Then our breakfast was ok!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DXpeditioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 26, 2012

Nothing bad to say about this hotel. Me and my husband stayed there in our honeymoon and the staff were very friendly, the room was big, romantic, beautiful and had an amazing ocean view. The restaurant is average and the swimming pool is small, but in general I loved this hotel.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mabsuarezmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 12, 2012

We purchases our hotel thru Kayak.com. We saw the pics and saw it was rated 4 stars. However, when we got to the room...the AC was leaking in the floor, the cabinets were damaged, the bathroom shower faucet was rusted, the curtains had holes and were taped together. In addition, they had mold. The kitchen was a huge hole missing cabinetry, fridge, stove, etc. My husband went to the desk to complain and they flat out lied and said all the rooms are the same. Lil did they know, we had an Iphone showing reviews and photos of the room. They tried to tell us the photos were old. Then we showed the dates of the photos. Again, more lies. We finally gave up asking for a refund. They told us to call our travel agent, thru Kayak. So after 2 hrs of headaches and calling the agency, the head Manager met with us apologizing. I showed her the room and explained the situation. I was crying and then she started to cry, explaining this was our honeymoon. She changed our room and then offered us dinner. I was exhausted and agreed. That night, we then asked for a wakeup call which we never recieved. I never felt so uncomfortable in a hotel. This is a 2 star hotel with 1 star service.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Suez612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 11, 2012

1. The rooms are unfinish, missing the kitchen or it doesnt work.
2.very filthy!!!
3.very poor customer services.

1. Los cuartos no estan terminados.
2. Extremadamente sucios.
3.el servicio al cliente es de lo peor!!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Carlos0826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 4, 2012

If you have to stay in Bocagrande area stay here. Otherwise stay in the walled city to get the full experience of Cartagena.
Pro:
Huge room. Had a bedroom and living room.
Very reasonable
Free Wifi
Strong A/C, important since it gets hot in Cartagena
Helpful Staff
Clean
Beach front (ugly beach though)

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 31, 2012

We choose the hotel because of the high rating of trip advisor, the 3 rooms we take were big, the rooms are huge It had an enormous living room/dining area/kitchen, The area was completely useless., the air condition is only in the bedroom. 2 days we do not have hot waters. the front desk try to charge us twice on local tax even we show them in the vaucher that we allready paid. the windows are without any isolation.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doron A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Regatta Cartagena

Property: Hotel Regatta Cartagena
Address: Avenida El Malecon Carrera 1 No. 5-82, Bocagrande, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #70 of 151 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Regatta Cartagena 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
We are a hotel for business trips, family vacations, honey moons and much more... We are located in Bocagrande in front of one of the best beaches in Cartagena (just a few steps away). We are now part of 'by L'alianXa' an hotel chain at your service. ... more   less 
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