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“8 Night stay in Barranquilla”

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Estelar En Alto Prado Hotel
Ranked #12 of 60 Hotels in Barranquilla
Certificate of Excellence
Reviewed January 26, 2012

Ok. So I try to be honest and informative as possible so others can learn from either mistakes or gain valuable knowledge to the truth behind a hotel.

This was my first stay at this hotel. My first trip to Barranquilla I stayed at Hotel Sonesta and only stayed 4 nights. This trip I opted for a hotel that offered an "apartment room" since I was staying for 8 nights.

First I would like to start with the reservations.
Easy and simple. I did however request a car service to the airport and I received an e-mail from the hotel two weeks prior to my arrival asking for my flight info which I gave and I received an e-mail reply stating the car would be there. Once I arrived, I waited 1 hour for the car service and it never arrived. I did however not mind waiting because my fiance was not there yet either and I would have needed to wait for her anyways. Point being, if you ask for a car service and the hotel confirms then there should be a car waiting on your arrival. I used a taxi once my fiance arrived. Standard fee for the taxi to the hotel is 25k pesos. That is standard and should NOT be more for those that are not accustomed to the correct amount.

Check-In: Others reported it slow. I would say it was not slow but they enter all your information and passport info. It's expected and the same occurs at Hotel Sonesta so this was not an issue. They do require an ID card of any person staying in the room. My fiance had her ID so not important but for those that are meeting friends etc. Tell them to bring their ID. Same again at Hotel Sonesta.

Lobby: LARGE AND Brightly lit. Small bar seating area that was off to the side.

Elevators: I actually liked this idea. They have two sets. One set is for rooms 1-14. The other set is off to the side and take you to the 15-21 floor. I stayed on level 16. Each set had two elevators working at all times and always fast.

Room: I was thoroughly impressed and very happy that I chose an apartment style. The apartment room on the reservation page stated double bed but mine had a queen. I was worried because Im not a big guy and neither is my fiance but we like space. The kitchen was fantastic with a full size refrigerator with separate freezer. The hotel puts some drinks in the fridge for a cost. Gas stove with 4 burners. microwave. Large sink. Had an island style counter with two chairs. Had a kitchen table with three chairs. Had a leather couch and two small leather chairs. Paintings on the walls in the living room. 1 complaint, NO TV in living room. I don't want to sit in the bedroom on my bed when I'm at the hotel to watch TV. I would have enjoyed sitting on the couch. Easy fix but don't think it will happen. AC worked great in the living room. Each room has its own AC unit with remote. So you can make each room as cold as you like.

Bedroom: Comfortable queen bed. Sheets were nice. Large dresser and work area. Large TV and I used the HDMI to connect to my laptop to watch movies. AC Worked fine. Bathroom large, shower large. Not a fan of the toilets but Hotel Sonesta was the same way. You have to push down to flush it and its annoying.

Room Access Card: This actually pissed me off. I had to get the front desk to put access to my room back on my card 4 times during my stay. Every 2nd evening or afternoon I had to go down to the front desk. ANNOYING. That should not happen. Once I can forgive but 4 times? NEVER

Breakfast: Free. Warm foods were cold. I enjoy my eggs hot. My fiance didn't mind so perhaps its a colombia thing. I'm American and I enjoy hot food hot. lol They offered scrambled eggs, arepas, other spanish items. Fruits, Cereals, Juices, breads. For a free breakfast it was alright. Those that commented saying it was bland is correct. I went to the store and bought my own black pepper to sprinkle on my eggs. I expect better food from a 5 star hotel even if the food is free.

Pool: Didn't use but it was clean and reasonably warm. They also have a hot tub next to the pool.

Overall, Hotel was nice as compared to the other 5 star hotels. The food was the same as Hotel Sonesta. Check in was the same. Atmosphere was the same. Price was better than Sonesta and I had more space. I would stay at this hotel again but in the future I will just stay at the parents of my fiance and save money.

  • Stayed: January 2012, traveled with family
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3  Thank BenLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 - 61 of 297 reviews

Reviewed January 19, 2012

The Hotel and rooms are nicely decorated with nice views. Card key access is required for elevators. The included breakfast was excellent with made to order omelets and numerous selection of hot and clod dishes, fresh fruit and coffee or hot chocolate. The hotel is located in a safe area very close to a supermarket which sells everything from electronics to groceries. There is a small gym and a great pool which you can put your lounger in ankle deep. Nice business center with many computer terminals. Cool lounge bar with live music and tasty tapas. The staff is friendly and helpful. Highly recommended.

  • Stayed: June 2011, traveled as a couple
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1  Thank santiagoguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

Very well located, friendlly staff and the room was nice and clean. Sleep quality was very good. The only two bad things were the food menu for lunch, the food is not tasty and when we went to use the gym it was full of children playing with the machines and nor the parents nor the staff addressed this problem, so we were not able to used half of the machines the gym had. Recommend to have lunch and dinner at restaurants outside of the hotel.

  • Stayed: December 2011, traveled as a couple
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Thank Juju B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2011

I spent three nights in December 2011. This is a well designed hotel in a great part of town. It is the tallest building in an an elegant residential area. It has a somewhat corporate and bland feel to it, which is perhaps rather inevitable given its market orientation. The pool is small but pleasant, the breakfast buffet is good - though the fruits are rather bland a real pity given the wonderful produce on offer in Colombia. The service is polite and professional. My room on the sixth floor was a little noisy on Thursday night as it overlooked a club (Compensar) where an orchestra played until close to midnight. But this is the Caribbean, after all...

  • Stayed: December 2011
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1  Thank Tresymedio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2011

For a hotel rated as the second best, I was disappointed.....upon arrival I waited for 10 minutes for check in, since there was only one (friendly) front desk clerk......the room was big and comfortable....no 5 star material, but clean and nice......there is lack of signage to direct guests to restaurant and other amenities....you have to ask the staff.......after asking I was shown the restaurant in the third floor.......it is kind on hidden, and only has side view to the pool terrace......the food was extremely disappointing. I had crab cakes as appetizer, and there was not much crab,and it was more a mixture of fish, with too much filler, but the nail to the coffin was the entree....I ordered what was supposed to be their signature steak: Delmonico with pepper sauce.......it was definitively a piece of meat that they have frozen and thaw it by microwaving, before tossing it on the grill to achieve the grill marks. It was overcooked and hard........not very frequent I leave steak on a plate...I did this time........next time in Barranquilla, stay in this hotel, but never eat at the restaurant....take a short cab ride to Nena Lela Restaurant.......

  • Stayed: December 2011, traveled on business
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1  Thank frez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2011

Very nice and safe hotel in Barranquilla. The room safe was big enough to fit my laptop.

Stayed: January 2011, traveled on business
2  Thank ebuncfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: February 2018, traveled on business
Thank Jaime Alexander C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Estelar En Alto Prado Hotel

Address: Calle 76 No 56-29, Barranquilla, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 60 Hotels in Barranquilla
Price Range: $72 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Estelar En Alto Prado Hotel 4*
Number of rooms: 180
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