I have to say it was an unplesant surprise to find they were overbooked and we had to wait and fight for a room. They were professional in at least looking and paying for other rooms at nearby hotels or furnished apartments, but since our case wasn't the only one, they were having a hard time.
I was lucky because a coupe who arrived earlier was given a twin bed room (2 small beds), which they declined and was then given to us, after an hour of waiting. Later, I met a close friend who coincidentially had booked two rooms (they were four people) who had exactly the same issue and at the end had to cramp into one room. I saw at least to more cases, which still puzzles me because their "excuse" was that some Corporate Clients had decided to stay longer and see the Soccer Game (It was Colombia's national team paying on that day!). It's a lousy excuse, but that's what they said
::: The place is well located and new, near the best all in town and most good restaurants and nightlife. I think they're clearly understaffed or simply not ready to have administration challenges. In our case, they gave us a discount because of the inconvenient and I think they handled it right. Good thing I was with my brother and not with someone else, because it would've been a bit more uncomfortable.
Guess I would't go back if it were a busy weekend, but because of the good, spacious and new rooms, I'd give it a shot. Having an apartment type of room (with a living room) is convenient, but not having a refrigerator at least of coffee machine, is something they should change.
- Official Description (provided by the hotel):
- The Atlantis Hotel Suites, is located in front of Buenavista Mall, the largest and most famous of Barranquilla. This hotel has a spectacular view of the City, the Port, the Magdalena River and the SeaIts comfortable suites and apartments will make your stay more pleasant experience. All are equipped with desk, free wireless internet, parking, LCD TV, air conditioning, security box and Closet. Some rooms have a kitchenette, living room and a private balcony overlooking the City. This hotel also has a Jacuzzi, sauna and Turkish, with a spectacular view of the city. It has a tour desk offers laundry services, restaurant and currency exchange.The Atlantis Hotel Suites is 5 minutes from the industrial zone and tourist and commercial areas of the city. A few minutes from the hotel, you can find a variety of places such as restaurants, nightclubs, shopping malls, Road 40, Metropolitan Stadium, the Center of the City and Industrial Zone ..We are also just minutes from the largest companies in the city. ... more less
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- Also Known As:
- Best Western Atlantis Hotel Barranquilla