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“great stay for the entire family very spacious and modern”

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Howard Johnson Hotel Versalles Barranquilla
Ranked #6 of 60 Hotels in Barranquilla
Certificate of Excellence
Reviewed July 6, 2014

happy with the suite, it was very comfortable, spacious and the receptionist was very friendly and kind they did their best for us to enjoy our stay here; very quiet, the breakfast buffet was very good and overall the hotel reached our expectations unfortunately we couldn't enjoy at the pool area but it seems very clean and wonderful to stay the entire day in the hotel.

  • Stayed: June 2014, traveled with family
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Thank Jenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded July 9, 2014

Dear Jenn,

We want to thank you for the review you just left for our Hotel, our team works every day to provide you the best service and it's pleasant to know that you've enjoyed your stay in our property.
We hope you'll visit us once again therefore we'll have the pleasure to serve you,

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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21 - 27 of 337 reviews

Reviewed June 26, 2014

This is a big modern business hotel with all the trappings. Massive rooms, huge beds, good if slightly noisy aircon, great service and a really generous and tasty breakfast, with good coffee. There is not much to eat in the surrounds without catching a taxi, but there are lots of stalls, and a walk around gives you a sense of the daily life of Barranquilla.

  • Stayed: June 2014, traveled solo
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3  Thank MadbadAdze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded June 27, 2014

Dear Guest,

We want to give you our sincerest gratitude for the time you spent writing your comment, for our Team is truly important know how our guests feel in our property and it's pleasant to receive this kind of messages and be sure that our service has left on you a great impression not only for our people but for our city as well.

We'll be looking forward to have you once again,

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

From the guy receiving you at the parking area, to reception, it was a total attention. I am not used to be treated this good in my home country. They were really kind, the attention was unique. The bellboys and the sweet receptionist were helpful.

Just about the breakfast, they need to vary no just the chicken or the liver, but having eggs every day or chocolate rice krispies was boring at some point. But this hotel is so good to be in. The counter guy helped us thru the city, gave us tips, where to go and where not to. And this is something sooo important for a traveler. He seemed honest and we trusted him and he did well.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank LuisAguilar14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded March 27, 2014

Dear Mr. Luis,

We want to thank you for your comments, we really appreciate the time you spent leaving this message in Tripadvisor, and for our team is important you've enjoyed your stay with us.

We hope you visit us once again,

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

I had stayed here during Dec 2013 for 2 nights. The suite room was really very spacious.

However, the in-room facilities are not well planned. You have to run around for your needs inside the room. Because, the room was big, it had a huge A/C. Unfortunately, it was making a lot of noise and caused headache. The bathrooms are not the best that I had experienced in the hotels in Colombia and the towels were not the bright and white in color, and it had some smell too.

Since it was going full in the city during XMas time, I had little choice. I had to cut short the stay at the earliest. As a result, the hotel insisted the full payment for all the initial number of booked days.However, after a lot of persuasion, calling and meeting some senior staff, there was some way found. It took 75 minutes in the afternoon to get this resolved at the counter standing, waiting and calling their internal staff. Got drained out at the end of it.

No, I wouldn't come back to stay again.

Room Tip: The suite rooms are not worthy
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  • Stayed: December 2013, traveled on business
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Thank DR_SRBABU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded January 15, 2014

Dear Guest,

We want to thank you for your comments and the suggestions you gave us to improve our service, our sincerest apologies for the inconvenience you had during your stay.
Regarding the prepayment for your reservation our Hotel has policies and it didn't depend totally from us to make the reimbursement, it also depend from the organization who manage all the virtual payments therefore we as Hotel had to wait for them to gave us a proper response and then to reimburse the amount to you, fortunately everything was ok and we could helped you with this issue.

We hope you give us a second opportunity to show you the quality of our service, we'll be pleased to have you once again in our property,

Regards,

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Reviewed December 28, 2013

Nice hotel and warm staff service. This hotel offers large, clean and comfortable rooms. Swim pool and terrace areas are quite relaxing. Its location is just in the middle of the city, get either north or south city spots are very easy and take only a few minutes by car. Restaurant menu and room service was pretty fast .
Will come back during my next trip!! Highly recommended.

Room Tip: Rooms in B Tower are pretty much larger than A Tower. Take care when doing your reservation to get t...
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  • Stayed: December 2013, traveled on business
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Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded January 8, 2014

Dear Guest,

We're pleased to receive your review, our staff is truly grateful for the comments you wrote in Tripadvisor, it's our main goal to provide the best service in town and help you to fully enjoy your stay in our property.

We hope you'll visit us again, let us remind you Howard Johnson Versalles is your best choice in Barranquilla and we'll do our best to give you the greatest experience.

Regards,

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Reviewed September 3, 2013

I stayed here for one day and the room was very clean, Room service was awesome. The room was almost like a suite. It was so nice and luxerious. The only thing I did not like was checking in, We had to wait 2 hours after check in time for them to make the room ready. We were told 20 min but it ended up taking 2hrs. I am pretty much used to Colombian time so it was not angering just annoying as usual. Please be prepared to wait for everything when you come to Colombia. especially the Coastal region. the people are VERY laidf back and do not care about speedy service. I have often called Cartagen the "City Of The Future" BECAUSE EVERYTHING IS MANANA!! jajajajajajajaja... The another good saying among the Coastanians. "Why put off til tomorrow when you could do it the day after tomorrow" :-))

  • Stayed: October 2012, traveled as a couple
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1  Thank Gene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded September 5, 2013

Dear Guest,

We appreciate your comments and we're very grateful for the time you'd spent sharing your experience to all of our guests, please accept our sincerest apologies for the inconvenience you had during your check in.

We look forward having you once again in our Hotel to give you the best time in Barranquilla,

Regards,

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Reviewed July 5, 2013

It was relatively clean (found chewing gum stuck to door frame in the bathroom) and the staff was helpful. The bed was comfortable. The A/C worked well and the shower has warm water. Only stayed one night but would stay there again.

  • Stayed: July 2013, traveled on business
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Thank BYEPROVIDENCIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoJo-Versalles, Guest Relations Manager at Howard Johnson Hotel Versalles Barranquilla, responded to this reviewResponded July 8, 2013

Dear Guest,

We want to thank you for the time you spent writing your comments, it's truly important for our Hotel know all the good and the bad during your stay in our property.
We work hard to make your experience unforgettable, and expect to have you soon once again.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel Versalles Barranquilla

Address: Carrera 48 70 188, Barranquilla 083001, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 60 Hotels in Barranquilla
Price Range: $53 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Howard Johnson Hotel Versalles Barranquilla 3.5*
Number of rooms: 80
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