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Reviewed 4 weeks ago via mobile

We’ve spent the last two days in Chengdu and wanted to take the time to commend the excellent service we’ve received here at The Temple House. Everyone here has been extremely pleasant and helpful, particularly a young man named Justin, who gave us several great recommendations for lunch and dinner. It’s our first time to Chengdu, and the folks here at the hotel, especially Justin, have helped make it a trip to remember. Excellent service in a beautiful hotel!

Stayed: September 2018, traveled with family
1  Thank MattGordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We had a relatively good stay at the hotel and made upon check in (and check out) a simple request: to change the name of the invoice. They told us to call Agoda directly but -with no reply- we counted on the hotel support. We went back to the hotel three times; made at least five phone calls and seven days after our stay not even an update as promised by the Reception staff.

Stayed: September 2018, traveled on business
2  Thank Francesco T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2018

Highly recommend, warm welcoming staff, fantastic location, modern and posh property with historical twist, good service quality. The Temple House did make our celebration memorable and really special.

  • Stayed: September 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank ivy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2018

From arrival to departure..... impeccable service from all levels of hotel staff. Outstanding location.Great room.
Room corridors a bit dark especially at night. A few more lights would help....
Have booked to stay again in Nov.

  • Stayed: September 2018, traveled with friends
    • Location
    • Rooms
    • Service
1  Thank Girish209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2018 via mobile

Highly recommend. Perfect location ( shopping and food) and the service is remarkable. Love the Jing bar and Tivano( Italian restaurant), the atmosphere here makes you feel home. Definitely will back home again.

Stayed: July 2018, traveled as a couple
Thank Ophelia z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtM1265, General Manager at The Temple House, responded to this reviewResponded September 12, 2018

Dear Ophelia z,

We appreciate you taking time to write a review about our House.

At The Temple House we pride ourselves for creating memorable experiences and we are glad that you have enjoyed the food and drink offerings from our restaurants and bar.

Hopefully we have the pleasure to welcome you back at The Temple House very soon again and please contact me at kurtmacher@swirehotels.com should you need any assistance.

Best regards,

Kurt Macher
General Manager
The Temple House Chengdu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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