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Shangri-La Hotel Chengdu
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Reviews (2,335)
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1,507
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All reviewscafe zhorizon clubacross the riverirish barbars and restaurantsriver viewlobby loungeconcierge staffgreat facilitieswonderful hotelroom was spaciouspanda reservefitness centerchinese restaurantspecial thanksbuffet breakfastbusiness trip
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439 - 444 of 2,335 reviews
Reviewed June 27, 2014

Great stay. Great buffet. Spa a real treat as is the pool and sauna. The Horizon club is worth a stay with happy hour drinks and canapés on the 36th floor. Great place to hide away from the bustle and pollution of the city

  • Stayed: November 2013, traveled with friends
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Thank Nicola F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this reviewResponded June 30, 2014

Dear Nicola F, thanks for sharing your review . Shangri-La well-honored Horizon Club offers tailor-made, hassle-free travel experiences, to those guests just like you who appreciate an attentive and personalized level of service. Thanks again and hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014

Great hotel for business trips and huge lobby to facilitate casual meetings with business partners. Rooms are nice but look a bit old and location is central Chengdu and right next to all the good resturants and bars.

  • Stayed: June 2014, traveled on business
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Thank Hassan_taam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this reviewResponded June 30, 2014

Dear Hassan_taam, thanks for staying with us and share your feedback. The ideal location of hotel is easily access to major commercial center, places of interests and dining outlets in town. Look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2014

This hotel along the river is perfectly located in downtown near fine restaurants and entertainment. the hotel rooms are magnificent with very comfortable beds, fine linens, spotless maid service, and excellent bathroom amenities. This last time I stayed in a magnificent suite which was amazingly spacious with a fine river view. Be careful to ensure that you want a non-smoking room if you are a non-smoker.

Room Tip: Pay extra for access to the wonderful Horizon Lounge where breakfast and snacks can be had
  • Stayed: June 2014, traveled with family
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Thank philipmillermd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this reviewResponded June 30, 2014

Dear philipmillermd, thanks for staying with us and sharing your review. It is glad to know that you have a wonderful Shangri-la experience in Chengdu. The horizon club is one of hotel’s signature facilities that offers personalized service and exclusive privileges, including the access to fantastic horizon lounge on 36th floor, where guests can enjoy the spectacular view. Thanks again and look forward to welcoming you back soon.

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Reviewed June 24, 2014

Room is nice, great view on 35 floor, and nice surrounding shops and bars. If anything you can complain about, it's the first floor layout. No clear sign for elevator on first floor.
Another thing is its lunch buffet. Really large selection. Just don't stop and check every food section.

  • Stayed: June 2014, traveled on business
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Thank Phil_Chou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this reviewResponded June 30, 2014

Dear Phil_Chou, thank you for your comments, and we are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. We look forward to welcoming you back to our hotel soon.

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Reviewed June 22, 2014

We stayed here two nights as part of a sightseeing tour. A lovely hotel with luxurious accommodations. Lavish breakfast and dinner buffets, the latter with a variety of international cuisine stations. The crowded swimming pool is set up for lap swimming and shared with a local health club. Not the place for a quiet dip after touring. Bathing caps are required and supplied at no charge. Hot tubs are in the separate locker rooms.

  • Stayed: June 2014, traveled as a couple
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Thank Ronald O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this reviewResponded June 23, 2014

Dear Ronald O, thanks for your feedback and give us the FULL score.Hotel offers a superbly equipped Fitness Center, including an indoor swimming pool, sauna, steam bath, whirlpool,
and massage facilities, to ensure our guests rejuvenate their body & mind on the journey. Thanks again, and look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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