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“Very Cool Chinese Style Hotel”

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Shangri-La Hotel Chengdu
Ranked #6 of 2,652 Hotels in Chengdu
Certificate of Excellence
Hong Kong, China
1 review
“Very Cool Chinese Style Hotel”
4 of 5 bubbles Reviewed June 14, 2013

The decoration and furnitures of the hotel makes you feel like you are living in ancient China. If your room faces to the courtyard, you got more chances to appreciate the nice view.
The good thing is that although it locates in a very busy area of Chengdu and next to the Wenshu Monastery, as long as you enter the hotel, the outside noises suddenly 'disappear'.
Enjoyed the breakfast very much but I noticed that there's no continental breakfast for western guests, guess those who can't live without coffee will suffer a lot.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KunKKa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 17, 2013
Dear KunKKa P,thanks for your review. Chengdu is a historic city with over 2000 years and we are pleased to know that you enjoyed the combination of ancient oriental ambiance and modern convenience here in Shangri-La Chengdu hotel. Besides, hotel buffet breakfast in 1F café z and 35F horizon lounge both offer various coffee options to ensure our guest to start a energetic day in each lovely morning. Thanks again and look forward to seeing you back soon.
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1,765 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Chengdu, China
Level Contributor
210 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

Been staying here for business for the last 6 months. For the best place in Chengdu, this is it. Right by the river, in the center of town. The staff here is fantastic, and will do all to help make your stay. Great food downstairs, great bar with live music too. Can't say enough. I have enjoyed my stay.

Room Tip: I like the corner rooms, with views from both side.
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  • Stayed June 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank f2titan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 13, 2013
Dear f2titan, thanks a lot for your feedback and give us the full score! Your comment is shared within the whole hotel team, and we all feel motivated and look forward to seeing you back soon in Chengdu.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

We had a city view room on the 34th floor. The room was very spacious and clean with lovely L'Occitane amenities. For being so high the lifts were very efficient and quick. Had a delicious lunch in Cafe Z which was reasonably priced and loved Mooney's which was a great place to kick back and relax after a long day sight seeing with happy hour every night and great food. I must make mention of Benjamin Tumorticchi who went out of his way to greet us every night and have a chat. We were made to feel so welcome in Mooney's we loved it. He is certainly an asset to Shangri La Hotels. Although the staff were very efficient it lacked a sense of welcome from the lobby staff, but having just come from Shangri La Guilin we were probably spoilt.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank sixamigos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 13, 2013
Dear Sixamigos, thanks for sharing your review. We are glad to know that you've enjoyed the stay, especially the dining options at our hotel. Your compliment to Benjamin Tumorticchi, our assist Director of Food&Beverage is well addressed to him and the entire management team. Thanks again, and we look forward to welcoming you back to Shangri-La Hotel, Chengdu again soon!
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New York, New York, United States
Level Contributor
3 reviews
4 of 5 bubbles Reviewed June 2, 2013

Staying here while on business for the FORTUNE Global Forum and the staff is very accommodating and friendly. My luggage was delayed and they were very helpful with keeping me in the loop with then it would be delivered. The rooms are very clean and the gym is amazing. Overall great experience.

  • Stayed June 2013, traveled on business
    • Value
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Helpful?
Thank Kay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 13, 2013
Dear Kay R, thanks for your feedback and recognizing of our colleagues, and look forward to welcoming you back soon.
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The Netherlands
Level Contributor
152 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

Typical Shangri la hotel. Comfortable room, good bathroom, excellent bed. Horizon club floor good. Breakfast excellent and good snacks in the afternoon. The service is usual Shangri la which means the very top. Personal attention from all staff is top and they cannot do enough for you.

Room Tip: At check in theywill try to sell you a river view room and then charge extra. The river view is not...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dutch1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 14, 2013
Dear Dutch1505, thanks for staying with us and sharing your review. It is glad to know that you have a wonderful Shangri-la experience in Chengdu. The horizon club is one of hotel’s signature facilities that offers personalized service and exclusive privileges, including the access to fantastic horizon lounge on 36th floor, where guests can enjoy the spectacular view. Thanks again and look forward to welcoming you back soon.
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Sydney
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

We had a Club Deluxe room which was well set out, although the bathroom is quite small with just one sink. We did not have enough room on the suitcase holder for our second suitcase.
The food selection on the Club level is excellent and Ange noted that I liked vegetarian food so she had a special selection made for me the following night.
There is a lot of building work going on in the foyer and outside the hotel for the Fortune Global Forum on 6 - 8 June 2013.
Our trip in China began on 25 April in Dazhou, however it was not till 1 May in Chengdu that I began to suffer stomach cramps. I should have taken Noroxin at this point, however, I was not correctly treated till 23 May after arriving back in Australia.
I do not know where I picked up the bacteria which gave me severe symptoms by the second week back in Australia.

Room Tip: Club Deluxe room overlooking the river.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank wandering59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 14, 2013
Dear wandering59, thanks for staying with us and hope the message could find you well back home. The building work around hotel is fully completed, and those upgraded facilities are surely bringing our guests a more comfort and convenient staying environment. Thanks again and we look forward to welcoming you back soon.
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Bordeaux, France
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 27, 2013

I know this hôtel, very confortable and conveniently located.I must say that I travel quite a lot, and stay only up to a couple of nights in the same hôtels.
My last trip in Chengdu was on that model, very short stay, with a tight program. So tight that I left behind a trouser and a belt in the dressing.
I want to personnaly thank Sunny, the duty manager, for the very kind help she gave me, and for the complicated follow up she has to do with China Post, as the parcel needed nearly two month to arrive...
So a big thank you to Sunny, and I look forward to stay again in Chengdu, of course at the Shangri-La.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dornon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review, June 14, 2013
Dear domon, thanks for your review and recognizing of our colleagues. Your compliment is well forwarded to her and the management team, It is quite motivated and we will continue to strive for delivering the outstanding Shangri-La experience, and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Chengdu

Property: Shangri-La Hotel Chengdu
Address: No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#1 Business Hotel in Chengdu
#5 Spa Hotel in Chengdu
#6 Luxury Hotel in Chengdu
#42 Best Value Hotel in Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Chengdu 5*
Number of rooms: 593
Reservation Options:
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Also Known As:
Shangri La Hotel Chengdu
Shangri La Chengdu

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