ShangriLa has developed a great reutation through training their partner hotels through out Asia. In this case the hotel needs staffing retraing in most areas.
Specifically, I had room service for lunch one day and recieved food that I could not eat as the taste was horrible. It took nearly 40 minutes to get my luggage delivered to my room. Shoes that were left out to be cleaned were just placed on floor with no indication that they were clean. Even though I am at the highest level of their loyalty program, my room on the Horizon Floor was tattered, and the bed was to hard. People are really nice in this Province, however ShangriLa leaves a lot to be desired. An alterative is the 5 Star Sofitel, however its not the best location to catch a cab.
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- Also Known As:
- Shangri La Hotel Chengdu
- Shangri La Chengdu