Physically, the hotel is beautiful. The Lobby Lounge is great with good jazz. The Shang Palace serves excellent Szechuan cuisine and a delightful dim sum Sunday brunch. The breakfast and lunch buffets are abundant. The workout facilities and pool are awesome. But the real reason to stay at the Shangri La is the staff. In our 6-night stay, we got to know the evening manager, Nicholas; several concierge staff including Sky; and especially customer service representative Eva Yin. All were generous, kind and amazingly helpful in all kinds of ways. They are the reason we had a lovely time in Chengdu, and the reason to stay at the Shangri la.
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- Also Known As:
- Shangri La Hotel Chengdu
- Shangri La Chengdu