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“Poor quality hotel”

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Chengdu Garden City Hotel
Ranked #791 of 2,676 Hotels in Chengdu
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor quality hotel”
Reviewed December 13, 2012 via mobile

Very poor quality hotel. Hotel is very dated, shabbily decorated, and smelt strongly of cigarettes.

The hotel had sewage problems during my stay last week.

I can't comment on value as it was part of an escorted trip - however it was consistently ranked as the worst hotel any of the party of 40 had ever stayed in.

Stayed December 2012, traveled on business
Helpful?
Thank Steve-manly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 30, 2012

Very average room with very hard bedding.
Hopefully others didn't experience having to dam their bathrooms with towels from an overflowing toilet.
This occurred late one evening after an idiot hotel "handyman janitor"had shoved goodness knows what down it to clear it ,but only succeeded in knocking the pipe off the back.
Suffice to say not a happy experience.
The ground floor toilets off the restaurant suffered similar problems in the ladies according to my wife.
Would recommend avoiding this hotel at all costs.
We couldn't as it was one of many on an escorted China tour.
Breakfast disappointing as the "European" style offerings were very limited .

Room Tip: To get a good room choose a different hotel.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank LJMLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chengdu hotels

London, United Kingdom
Level Contributor
116 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 12, 2012

Stayed here for one night whilst in Chengdu. Room fairly basic, but pretty good and clean; decent sized bed, clean bathroom, AC and free internet via an ethernet cable. Location seemed OK, close to a lot of shops. Can't comment on the value as it was part of a tour.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redpandadiving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
germany
Level Contributor
158 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed September 10, 2012

i stayed in this hotel for about one week.

the hotel is located in the center of chengdu, very close the the shopping area, closeby (50 mtr.) is shopping centre including carrefour supermarket and a large set of small restaurants.

the rooms are standard chinese 3-4 star rooms, my room in the 13th nonsmoker floor was ok, strongly used, but - as mentioned - ok.

the internet works slowly, skype standard ports are blocked. wifi is only available in the lobby, here the net is also slowly but skype ports are not blocked. due to the point that also voip sip ports are completely blocky the skype contact in the lobby was the only way realizing telephine calls.

the breakfast buffet is standard chinese it's ok, but definitively not more. the personel here is friendly, but not familiar with standards.

more or less all personal is not speaking english, with luck one person at the front desk understand some words.

overall: it is ok (no bad surprise) but also nothing spectacular.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joedi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 19, 2012

The location was central and convenient. The rooms were good. The hotel restaurants were OK (Western and Asian selections), but not so good for other occasions, but then there were plenty of other better restaurants around. My only comment is that there was no tourist advice at all eg maps or assistance. However a lovely woman on reception assisted by writing the Chinese names of places we wanted to visit. We used taxis which were cheap and easy to obtain.
Good value for money, with a good comfort level.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Apak3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 7, 2012

I stayed in Garden City Hotel for 7 nights. (The location is perfectly at the center of the city. Around the hotel you can find a lot of high class shopping malls with carrefour and starbucks inside and also the wholesale market. The room is decent, with complete ameneties and 24hours hot water for shower. The bed is a bit hard,which is common in china. The TV channels are all chinese broadcast. The hotel provides various choices of western and chinese breakfast. The taste is ok.
got internet service in the room which is LAN, it's not convenient at all for those who use smart phone and needs WIFI service instead of LAN.
in the lobby, there's a travel agent desk who can help you to arrange a trip around chengdu.

to exchange money,there's bank of china within 5 minutes walking distance from the hotel. for those who loves shopping, around the hotel there are a lot of shopping malls (branded and wholesale).
across the street there's a theater which has daily performance of the famous Sichuan Traditional Theater.

Room Tip: The first 2 nights I stayed at 21st floor. The room is run down with torn wallpaper and smelly. The...
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lydie8383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oerlinghausen
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 20, 2011

Garden City was a good choice for our 2 night stay. The large, modern (but not luxury) hotel with business focus lies directly in the city centre. Rooms were large, tidy and well furnished. Lobby and hotel services are good as well. WiFi only worked in the small café, situated in the lobby. Breakfast was one of the best we had in the 11 different hotels in China: but please, as always in China, go for the Asian buffet, not the Western food: choose from fresh noodle soup, dumplings, vegetables, fruit, ... ah, we loved it. The other advantage: its located next to a very large Carrefour and Shopping Centre. Only negative point was that we had at first a room with blood (and other) staints on the linen, dirty walls and an not emptied waste bin (11th floor). We asked 3 times to get it changed, and nothing happened. Only by escalating to the manager, rooms got changed: and voilà: same category but 1-2 hygiene standards better (16th floor). Overall, I can highly recommend this hotel for a short stay in Chengdu.
(German couple, 33yrs, part of group round trip)

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TigerSpringSprung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chengdu Garden City Hotel

Property: Chengdu Garden City Hotel
Address: No.8 Daye Road, Jinjiang District, Chengdu 610016, China
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #791 of 2,676 Hotels in Chengdu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chengdu Garden City Hotel 3*
Number of rooms: 340
Official Description (provided by the hotel):
Chengdu Garden City Hotel is a 4-star hotel located at Sichuan, Chengdu, China. It offers air-conditioned accommodation rooms, all of which have television, private bathroom, and telephone. Some of its amenities include night club, fitness center and sauna, and a swimming pool. While staying here, you can visit some interesting places like Thatched Cottage of Du Fu, Jiuzhaigou Scenic Area, and Huang Long Valley. ... more   less 
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Also Known As:
Huayang Garden City Chengdu

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