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“Good hotel overall with details that can improve” 4 of 5 bubbles
Review of Crowne Plaza Chengdu City Center

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Crowne Plaza Chengdu City Center
Ranked #34 of 2,639 Hotels in Chengdu
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Good hotel overall with details that can improve”
4 of 5 bubbles Reviewed December 24, 2012 via mobile

We stayed in this hotel right for two nights right before Christmas. The room has a very nice view. However, the building is quite old and the last renovation seems to be a long time ago.

The location of the hotel is very close to a shopping place. However the area seemed not to be the most modern area of the town. But it is true that you can get to other places fairly easily by taking a taxi. If you speak excellent Chinese as I do( I am a Chinese native), you will still find it rather difficult to communicate with the drivers as they speak with a heavy local accent. On our way to the airport, I specifically told the driver that we flew international. We still got dumped in front of the domestic terminal and had to walk a long way in the cold weather to the correct terminal.

We tried the bar on the 25th floor. I had a carlsberg on tap and it was giving me mild headache in the next morning. Besides this, the bar is all right with a pool table that you can enjoy.

We asked the staff members for a nice place for local food after we had just checked out. They were friendly as usual and very active in giving out recommendations. The only problem was that they messed up with the restaurants name and the restaurant mainly serves cantonese style food. But their timely response and kind services were well worth a thumbs up.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank One_fly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet Z, Public Relations Manager at Crowne Plaza Chengdu City Center, responded to this review, December 25, 2012
Dear guest, thank you for the support to our sister hotel - Crowne Plaza Chengdu City Centre. Look forward to welcoming you to Crowne Plaza Chengdu Panda Garden with our excellent facilities and service at land of pandas in the near future. Round-trip shuttle bus to Panda Base and city centre will also offer ideal convenience and quickness for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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777 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
GuangZhou
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

wonderful location, quite close to the famous walking street, you can walk around to find out beautiful girls, especially in Summer time! Yet don't buy anything from the shops, especially for TeChan, too expensive in compare.
Though hotel is a little bit old yet are comfortable, room is big enough, with large bed. Breakfast has many choice, you should try noodle in ChengDu style!
Not too much good restaurant nearby.
The room rate is a little bit high for non-business trip lar.

Room Tip: high rooms are quiet
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Demon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 15, 2012

We stayed at the Crown Plaza for 3 day and had a great experience. What can you say about the Crowne Plaza Hotels, we have always had a good experience. We had a battery problem with our room safe and the maintenance man and the hotel assistant manager were at the room in less that 5 minutes to fix the batteries. Great courteous service.
The breakfast is fantastic, just anything you could possible want. The staff is very friendly, knowledgeable, and helpful. The location is in downtown and shopping and food are just out the door and down the street. Literally thousands of people were just out walking in the evening. We tried 2 outside restaurants, McDonalds and Pizza Hut, both jammed packed with people. The Pizza Hut staff was exceptionally helpful. The service was good and the meals were as expected. Except that my grand daughters received a transponder toy in their Happy Meal instead of the Hello Kitty, so Elena said it was a sad meal instead of a happy meal, anyway we survived this tragedy.
We also walked to the Si Chuan Opera, which was a couple of blocks from the hotel. Great show that the children and we all loved.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David1975AA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 11, 2012

Last minute booking made while at Chengdu airport was very easy, good level of English by the reception staff. They also helped by communicating with the taxi driver so I can get to the correct hotel.
Room was ok, no complaints, good selection of TV channels. Breakfast very good.
Sky bar on the 25th floor was nice and relaxing with helpful staff.
Although I paid a very high rate for the last minute booking I would stay again but pre-book in advance for a better rate.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cobblaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 21, 2012

I would like to thank the entire front desk, Concierge team and especially the assistant manager, Wayne. The hotel is very well located, walking distance to Tianfu Square, to Chunxi Road. (Very crowded on weekend, VERY)
We stayed there two nights, Wayne helped us find a tour to HaiLuoGou, and he speaks great English. we came back for one more night after the tour.
Breakfast was big and one can choose from a huge variety of western, Chinese, Japanese food. The rooms are a little old fashioned, but big, great beds. We had a good time

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Uri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, United Kingdom
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

This place is good value - not too expensive, everything works in the hotel and the staff are very polite. And it's well situated for the city centre shops and nightlife. Good choice fro business travellers and for tourists.

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

As per TripAdvisor advice, I chose an upgrade to the refurbished part of the hotel (new part) and the rooms and floor was good! The rooms in the 16th floor were bright and most importantly CLEAN!!
The location is perfect - starbucks; Pizzahut; Family mart;McDonalds just outside the hotel. Just across the road is the famous Chunxi Pedestrian Street with all the shopping/walking/eating that you would need.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RakeshShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chengdu City Center

Property: Crowne Plaza Chengdu City Center
Address: No.31 Zongfu Street, Jinjiang District, Chengdu 610016, China
Phone Number:
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Chengdu
#18 Spa Hotel in Chengdu
#29 Luxury Hotel in Chengdu
#30 Best Value Hotel in Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Chengdu City Center 4*
Number of rooms: 402
Official Description (provided by the hotel):
The superb, convenient location in the heart of the Central Business District, adjacent to the “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and Chuan Xin Mansion. The hotel offers 402 guest rooms and suites including the new Premier and Club rooms and suites. A comfortable stay awaits with attentive, courteous service plus the full facilities of our exceptionally designed rooms.For large scale events the 630 square meter ballroom can accommodate up to 550 guests. The ballroom is complemented by 10 other meeting rooms ranging from the 130-seater auditorium to the smaller 10-seater Boardroom. Crowne Plaza Chengdu City Center offers an outstanding selection of restaurant and lounge venues to suit your every need. These include the Lobby Lounge, Sky Lounge and four restaurants serving Chinese, Japanese and International cuisine. An array of leisure facilities are available that include a heated indoor swimming pool, a brand new Fitness Center and Sukhothai Spa.Earning the reputation as one of the region’s finest hotels, “TRAVELING FOR SUCCESS” to Crowne Plaza Chengdu City Center. ... more   less 
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Also Known As:
Crowne Plaza Chengdu
Chengdu Crowne Plaza

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