Travelled here for a conference and spent a weekend in the hotel. The staff were very courteous and helpful. Restaurants were good with a nice spread of buffet breakfast. Rooms were very nicely decorated and I loved the bathroom. More
Travelled here for a conference and spent a weekend in the hotel. The staff were very courteous and helpful. Restaurants were good with a nice spread of buffet breakfast. Rooms were very nicely decorated and I loved the bathroom. MoreShow less
Dear Noel S,
Thanks for choosing Crown Plaza Chengdu Panda Garden and leaving us your nice feedback.
We are so happy to hear that you had a good time in our hotel and we appreciate for your compliment on our friendly staff, nice buffet breakfast and comfortable room.
We hope you had a good trip in Chengdu and We are looking forward welcoming you again in the near future.
All the best!
Stayed here on business and leisure. It's a reasonably large hotel with all the amenities you want.
Good points: modern, clean, large rooms, free shuttle bus to panda sanctuary and metro.
Not so good; wifi wasn't great, breakfast was limited (for my preference).
Dear Ian W,
Thank you very much for choosing to stay at Crowne Plaza Chengdu Panda Garden and sharing with us your experience!
We certainly appreciate your kind words about our comfortable room and shuttle bus service as they will only encourage us to carry on and try to improve where possible.
We apologize for any inconvenience that you have experienced as this is below our usual standards and we regret that we couldn't have done more for you during your stay.
we are looking forward to welcoming you again with our improved service at land of pandas.
Please feel free to contact me if you have more advice to us, we are always happy to hear from you.
All the best!
Close to the panda base (15 mins by taxi, 30RMB) and large, spacious rooms. Big open outdoor spaces for children to play as well as indoor and ourdoor swimming pools (you will need to buy/rent a swimming cap or bring your own to swim)
They tried SUPER hard to accommodate my son’s coeliac condition - everything was checked and double checked. Staff were always friendly and helpful. If staff member was not confident with English, would get someone who was.
As far as China goes, these guys were really good!
Dear Katherine C,
Thank you for choosing Crowne Plaza Chengdu Panda Garden and taking your time to share a nice review about your stay with us . It is a great honour to hear that you had a good time in our hotel and we appreciate for your compliment on the comfortable room and friendly staff.
We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
We look forward to your next stay with us when you're back to Chengdu and continuous support in the near future!
All the best!
We only stayed here one night prior to our SNA tour after our flight was delayed into Chengdu however found the hotel very comfortable. The hotel is outside central Chengdu however close to the Panda base. Breakfast had a wide variety of western and asian dishes and the room service club sandwich I had for dinner was fresh and tasty. We did try and go for a swim in the outside pool, only to find it empty due to maintenance. The indoor pool was also closed so perhaps a good idea for the hotel to note to not undertake maintenance on both pools at the same time in future. My mother and I shared a twin room with a lovely view over Chengdu. The tap in our bathroom leaked on the floor but wasnt a major deal and the shower was a little tricky to work but we sorted it out in the end. The free WIFI was a bonus - noting this is one of the few places in China that Whats App worked. Leona in reservations is a star employee and it was lovely to meet her in person after corresponding via email prior to our trip.
Dear guest, Thank you very much for staying with us at Crowne Plaza Chengdu Panda Garden, and spend your precious time to share with us your experience! We are so happy to hear that you had a good stay in our hotel and We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We look forward to your next stay with us when you're back to Chengdu and continuous support in the near future! All the best!
This hotel is amazing. The staff are very friendly and speak excellent English. We got a panda themed room and it was amazing. The hotel is panda themed and very fun. The garden in the back is very beautiful. This hotel is very popular for weddings. There were multiple weddings the weekend we stayed. The buffet breakfast was very good and offered a large variety of Chinese and western food. The fruit was very fresh and delicious. Overall, my favorite hotel during my 15 day trip!
Dear Gary： Thank you so much for your nice feedback and we are very happy to know that you had a comfortable stay in our hotel. We also wish you enjoyed the panda base nearby , the pandas are indeed pretty cute. Welcome back and wish you all the best！
We hotel enjoyed staying at this hotel very much. Comfortable beds, friendly staff and the concierge were all very helpful, giving us confidence to use the local transport systems. Make sure you have a translator app and off line maps.
Dear Carolyn G,
Thank you very much for choosing to stay at Crowne Plaza Chengdu Panda Garden and spend your precious time to share with us your experience! We're honored to hear you've enjoyed your time with us and we appreciate for your compliment on Comfortable beds and our friendly staff. We sincerely hope you would visit chengdu and choose to stay with us again in the near future. All the best!