We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to the Pandas”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Chengdu Panda Garden
Ranked #22 of 2,686 Hotels in Chengdu
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
392 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Close to the Pandas”
Reviewed October 9, 2013

This is the place to stay if you are visiting the Panda Research Center. As a matter of fact the hotel has a shuttle to the center. It is far from town but it is in a park like setting and very quiet at night. The main dining restaurant is quite good and has a phenomenal breakfast buffet. We stayed on the club floor but you can save the money and not stay there since the lounge has very strange hours and even when it was open there was not much there. There only seemed to be sodas and beer and some left-over appetizers from the restaurant that were dried out. Other than that the rooms are very modern and spacious, the bathrooms were great and had everything one might need. Very efficient service.

Room Tip: chose a room in the back of the hotel which gives you more of a view of the park and the pool.
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lasa88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, October 11, 2013
Dear guest, thank you for choosing Crowne Plaza Chengdu Panda Garden and we are looking forward to your coming. we are glad to see that you enjoyed our facilities, food and services., and your comfortable stay is always our priority. We sincerely look forward to welcoming you soon.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

269 reviews from our community

Traveler rating
    162
    87
    11
    6
    3
See reviews for
66
93
20
23
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tulsa, Oklahoma
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 7, 2013

Due to a delayed flight we arrived at the hotel at 2 a.m. in the morning. The check-in staff were efficient and courteous. Room service was quick and delicious as was the extensive breakfast buffet which had something to suit every palette along with any kind of specialty coffee which was available at no additional charge. The food and beverage manager came personally to our table to make sure we were being well taken care of! The rooms were spacious, spotlessly clean and the internet was fast and easy to use. We paid $130 USD including breakfast and was the best value for money in China. The hotel is located right next to the Panda Research Center and has a free shuttle which we did not use as we had hired a guide who picked us up. If you are going to the Panda Research Center this is definitely the place to stay as the pandas are active first thing in the morning and the tour groups are substantial so you need to get there when it opens and it is about a 45 minute drive from the center of Chengdu.

Room Tip: This hotel is in a very quiet area of Chengdu. The rooms on the pool side have a prettier view of t...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SWilliams1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, October 10, 2013
Dear guest, thank you for choosing Crowne Plaza Chengdu Panda Garden and taking your time to give us the sincere comments. Your comfortable stay is always our priority. We sincerely look forward to welcoming you soon.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
95 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 7, 2013

This is an excellent hotel - yes, it's some way from the airport and town (which resulted in a surcharge as the taxi driver couldn't be certain of getting a fare back), but then it's right next to the Panda Park, which is presumably why most (all?) people come here!

It's clean, modern and the rooms are excellent. We got upgraded on arrival and had a huge room on the 17th floor with a great view. Very comfortable bed, with a huge bathroom to boot.

The hotel bell man (Jessie Li) was great and helped arrange tickets for the Panda Park for us to avoid queueing up in the morning (and for photos with the young pandas!). He also came round the park with us - not guiding us, but just helping in cafés and for lunch etc. The hotel offers a shuttle bus, which is very convenient and means you can get there and get in before the crowds arrive (noticeably much busier in the afternoon).

After the Panda Park, we went back to the hotel for some lunch in the restauant, which was great - even though they had run out of the wine we selected, they suggested another (reasonably priced) one and gave us a free glass each to try.

We also had a few hours spare before we had to leave for the airport, so we booked in for a massage. The spa is excellent, as were the masseuses - huge his and hers shower, bath and steam room in the private treatment room, with tea and fresh fruit also offered.

Excellent experience and would definitely stay again - we were just sorry we were only there for a night!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jdingley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, October 8, 2013
Dear guest, thank you for choosing Crowne Plaza Chengdu Panda Garden and taking your time to give us the sincere comments. Thank you for your trust and support. Looking forward to welcoming you in the near future.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 28, 2013

I was expecting a nice hotel, but this was among the nicest we stayed at in all of China. The one disadvantage is it is far from town and the airport (our cab driver at the airport gave us a lot of grief and charged us extra to get here). But that's also it's biggest advantage: it is almost next to the Panda park and has a free shuttle. The main advantage is you can take the 8:30 AM shuttle and get to the park shortly after it opens. Which in summer months is absolutely vital, because if you arrive later not only are there enormous crowds, but all the pandas are put inside because of the heat. Really great breakfast buffer, probably the nicest I've seen in all of China. The hotel has nice grounds, nice (but pricey) restaurants, which is good because of its relatively isolated location. For us that was fine, because we were pretty much solely interested in the pandas, but it's not a great location for the city. Nice exercise room. The one disappointment was the outdoor pool, which was beautiful, but hadn't been cleaned in a while, and therefore wasn't usable.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Geoff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, October 8, 2013
Dear guest, thanks for choosing Crowne Plaza Chengdu Panda Garden and taking your time to get us the valuable comments. Sorry for the inconvenience on transportation and the outdoor pool, you can get the free shuttle to the town. We will asked for the Gym, and you can enjoy the in door swimming pool if you want. Thank you for your trust and support. Look forward to welcoming you soon.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 22, 2013

It is the perfect Hotel to visit the Panda Park in Chengdu. Best value for the money we ever had in China. The rooms are large, modern and clean and comfortable. The staff is very helpful and speaks English well. There is a free Hotel shuttle to the Panda Park and the city centre. There is no point to choose a Hotel in the city centre, it is so convenient to go there by taxi or the hotel shuttle bus. The Hotel is located in a nice and quiet environment. We really enjoyed to stay at this Hotel and can highly recommend it.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CI31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, September 23, 2013
Dear CI31, thank you for choosing Crowne Plaza Chengdu Panda Garden which is neighboring the Panda Base and taking your time to share your staying experience and give us the valuable comments. Looking forward to welcoming you in the near future.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level 5 Contributor
63 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 28, 2013

This was a fantastic hotel for the wedding we went to. They also had free shuttle buses to the Giant Panda center in Chengdu. Wonderful gardens, indoor and outdoor pools and excellent staff.
The check in staff were extremely helpful, the bar and restaurant staff exceptional, what more can you ask

Room Tip: Ask for a room over looking the gardens if possible
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank big47al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, August 29, 2013
Dear big47al, thank you for choosing Crowne Plaza Chengdu Panda Garden and taking your time to share your staying experience. Look forward to welcoming you soon.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

We stayed here one night for a friend's wedding. It's a bit far from the city centre, but we loved it all the same. The outdoor infinity-ish swimming pool has a little pretend sand beach, which is quite nice! The water looked very blue from our window, but it is not THAT clear when you're actually in it. Like all Chinese pools, they'd insist you wearing a swimming cap in the water. You can rent from them, CNY20.
The room service beef burger is very yummy, the meat dumplings in chili oil is just so so..
Ironing come back in less than two hours, very nicely done!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yuli Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivy Y, General Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, August 26, 2013
Dear Yuli, thank you for choosing Crowne Plaza Chengdu Panda Garden and taking your time to share your staying experience. We are always glad to meet your satisfaction. As to the water of outdoor swimming pool you mentioned, I've already conveyed to relevant person in charge to provide our guests with better experience. Thanks for your support again and look forward to welcoming you soon.

Ivy Yu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chengdu hotels
7.5 mi away
Dorsett Grand Chengdu
Dorsett Grand Chengdu
#12 of 2,686 in Chengdu
313 reviews
8.6 mi away
Sofitel Chengdu Taihe
Sofitel Chengdu Taihe
#17 of 2,686 in Chengdu
910 reviews
8.3 mi away
Shangri-La Hotel Chengdu
Shangri-La Hotel Chengdu
#10 of 2,686 in Chengdu
1,867 reviews
Show Prices
Show Prices
Show Prices
7.6 mi away
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
#2 of 2,686 in Chengdu
497 reviews
7.8 mi away
The Temple House
The Temple House
#1 of 2,686 in Chengdu
462 reviews
7.9 mi away
Holiday Inn Chengdu Oriental Plaza
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Chengdu Panda Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Chengdu Panda Garden

Property: Crowne Plaza Chengdu Panda Garden
Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Phone Number:
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 2,686 Hotels in Chengdu
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Chengdu Panda Garden 5*
Number of rooms: 345
Official Description (provided by the hotel):
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Agoda, Expedia, Ctrip TA, Hotels.com, Booking.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Crowne Plaza Chengdu Panda Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing