There are very few hotels in Chengdu that will be comfortable to the traveler desiring Western amenities, such as spoken English, Western food, service-minded staff, clean swimming pool, clean children's play room, and enforcement of the no-smoking policy. Fraser is one of these few hotels. It is truly 5-star, to boot.
It is superior to the other 5-star hotels in Chengdu with regard to value. The room rate is similar to the other 5-stars, but it offers a free breakfast that is extensive, and apartments that have kitchens and are more spacious.
The service is superior to Shangri La, another Chengdu 5-star which I have stayed extensively. The Guest Relations Officers are especially service-minded. One of them provided two maps in as many days, each populated with stickers she applied, showing locations of schools and play gyms for my daughter. She also provided accompanying papers that she processed, describing the schools. I did not explicitly request such. She did this on her own, prompted only by my queries. That's superior service that you will not find at Shangri La, or any other hotel in Chengdu.
The hotel is adjacent to perhaps the most upscale retail mall in Chengdu, the Yanlord. It is walking distance from two Starbucks.
I recommend Fraser Suites as a 5-star hotel that will not disappoint the Western traveler.
- Official Description (provided by the hotel):
- Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more less
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