I'm not a particularly fussy traveller, but was swayed by this hotel's location, and what looked like a quirky character. Indeed, it looked impressive from the outside, and was well located for Wenshu Monastery, and the Chengdu metro for getting elsewhere. The positives stopped there.
We arrived pretty late, pretty shattered on a bus from E'mei. There was one member of staff at reception, who was completely overworked - answering telephone call after telephone call. He spoke no English whatsoever, which is surprising for what is supposedly a 3/4 starred hotel. After much waiting for him to stop answering telephone calls, we managed in our basic Chinese to converse. We mostly communicated through gestures.
We arrived at our basic room. It smelled - specifically the bathroom, of waste. We had windows onto the street which did not close properly, and overlooked what seemed to be Chendgu's prime night-time teahouse. More problematically, the windows did not keep out the world's nastiest and hungriest mosquitoes. Unacceptably, our bedding was not pristinely clean, and had multiple light brown stains. The Wi-Fi in the room was also pretty poor, and couldn't load simple websites at all quickly, let alone be used for business (which, in our "business" room, we would have thought a prerequisite).
Breakfast was terrible. We arrived to be offered pretty bad Chinese food (trust me, I'll eat anything usually!), including some rather sad previously fried eggs - cold and hard, with congealed oil on the outside - nasty. I ended up plumping for some chuan'r down the road each morning rather than revisit the staid dining room.
I visited the fitness centre briefly. It was acceptable, but the pool was out of action.
Overall, we ended up rather dreading going back to the hotel - while I wouldn't expect to look forward to going back, I've not had quite so bad an experience in a long time. I would rather stay at an unremarkable, but clean, hostel over Old Chengdu Club.
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