We have good expectation after reading the reviews here but are disappointed with the service and the room.
The location is in a quiet are which we found pleasant. When we got there, we have a few big luggages including a big bike box but no bell boy was at the door to help with our luggages. We had to get the trolley ourselves and pushed our luggages inside.
Wifi is supposed to be free but the connection is terrible. In fact I should say that my iPhone nor PC can get onto the internet despite an hour if attempt. When we called front desk, they sent someone whose Internet knowledge is as bad as mine, if not worse. Also forgot to mention, I had waited for not less than 20 mins to have the modem delivered to my room but later to find that it's useless afterall.
The tv remote was out if battery, no biggie, but when I called the front desk, the lady who answered it gave me a good lesson of how to turn on the tv and that I have to stand right in front of it. I suppose that's all common sense and everyone would have done the same unless they think people are really stupid. Anyway, the truth is the control was out of battery.
Breakfast was a total disappointment. Cereal selection was pathetic, cold cut was pathetic, the only have sausages, no ham. Fruit selection was poor. You may like it if you are looking for a Chinese breakfast. For a room of that price, breakfast is poor.
We paid RMB500 as deposit but when I checked out they asked me to produce the deposit receipt in order to get my money back. I have unfortunately lost it but anyway, I could get my money back after verification. However I must say this is so backward. Many hotels in china have already computerized the payment of receipt. Asking a guest to produce evidence of payment is pretty insulting.
Room is small compare with many hotels in China.
In general, I would not recommend this hotel to people for reason that it's too pricey for the quality and service.
- Official Description (provided by the hotel):
- Under the management of Millennium International, Millennium hotel Chengdu is located in Chengdu's urban district, near the Shenxianshu Park and famous " European Street" - Zishan Road,close neighboring with Century City Exhibition Center ,Galleria,Auchan,Carrefour shopping area and Shuangliu International Airport ,providing the most convenient urban transportation network for all kinds of business travelers and tourists. Hotel offers 359 inspired guest rooms and suites along with an excellent view of the Shenxianshu Park. You can enjoy your comfortable and quiet time in the bustling city. Amber restaurant offers you bumper Chinese and Western buffet and also you will enjoy the delicious and unique Cantonese and Sichuan cuisine in Yipin Restaurant. Staying in Millennium hotel Chengdu you will enjoy the Loyalty programme of Millennium International,you can earn and redeem points in all the Millennium Hotels. Here will be your ideal accommodation for all the business and leisure guests. ... more less
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