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Review of BuddhaZen Hotel

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BuddhaZen Hotel
Ranked #17 of 2,754 Hotels in Chengdu
Certificate of Excellence
Reviewed October 23, 2013

My family (wife and two young children) and I ecently spent 4 nights at the BuddhaZen hotel. There is a lot to like about this property, but there are also several, shall we say, "disadvantages" of which you should be aware.

First, its location is both a plus and a minus. The hotel sits in what's known as a "folk community" full of traditional Qing dynasty architecture. This "community" is comprised of several blocks and each entry point is bounded by a gate, which at first glance all look the same.

We loved the area of town, but finding the hotel was a challenge--even for experienced cab drivers. The pre-printed directions provided by the front desk offered little help. We were typically dropped off at one of the entry gates and left to find our own way home. NOTE: It is impossible to be dropped off at the entrance of this hotel, as it sits in the heart of the folk community. You have no option but to walk a few blocks.

The building is showing considerable wear, but that seemed typical for the area. We rented a two-room suite (room 202) that overlooked the front of the hotel and adjacent shops. We appreciated the two balconies but wish there would have been additional bedding. The king-size bed meant our two children slept on couch and chair cushions on the floor. We were told that rooms with two beds were rare and that Chinese travelers typically have but one child--hence the lack of additional bedding. We thought that a bit funny, since other hotels we stayed at had two double beds.

The Continental breakfast (included with our room) was basic but offered both Western and Chinese necessities--toast with butter and jam, cold cereal, dumplings and sticky buns, coffee & juice, and fresh-cooked eggs upon request. Unfortunately, I managed to find a hair or two every morning on either the food or the plates.

There are many restaurants in the area. Just around the corner from the hotel (two Lefts out of the main entrance) is Cuisine Street, which is lined with Chinese eateries (if you dare). We tried several places, but our favorite neighborhood restaurant wound up being the one in the hotel. We only ate there one night, but the food was very good. I had steered clear of it because of the breakfast hair, but wish we'd eaten there more often.

The staff is friendly and accommodating, though not all speak English. One morning I went to ask a question but was told the "English speaker" didn't arrive until 8am.

There is a spa on-property which was very good and reasonably priced.

The internet access was spotty at best and we were often disconnected without warning.

Our room had all the expected amenities, though the lighting throughout the property is quite dim. As is expected in China, the beds are rock hard.

Also noteworthy is that the hotel is a good 40 minutes from the airport (minimum).

On the whole, we liked this hotel. Yes, finding it was a challenge...each and every time...but it provided more of a cultural experience than a more modern high-rise hotel would have done.

Would we stay here again? Probably. Would we recommend it? Yes, with caveats.

  • Stayed: October 2013, traveled with family
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2  Thank travelitis9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 8, 2013

We only stayed at the hotel for 1 night however it was a really lovely hotel with a great atmosphere.

The hotel is very unassuming outside but the internal decor is very serine and the hotel has a great onsite SPA which is very reasonable cost wise.

The rooms are very well appointed with all expected amenities including safe, air con, free water etc....

The breakfast that the hotel provides is a basic buffet with western and local options. You can also get fresh eggs made.

The location was good and there are plenty of eating options and tea houses around the hotel.

If in Chengdu I would stay at this hotel again.

  • Stayed: September 2013, traveled as a couple
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Thank matthewwoolf12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013 via mobile

Booked this hotel during Golden Week because of trip advisor rating and location to family. Had been in this "ancient" tourist complex before. The hotel is fairly well maintained with old china charm and the room (we had a suite) was comfortable if not very soundproof. They promote this zen concept but don't attain anything near it if quiet reflection, tranquility or peace is what they mean. Its a very noisy place with the 2 open courtyards. You can find your zen by hiding out on the roof. It is quiet w a nice view. Don't get the room with windows overlooking the rock garden as noise from yelling patrons and screaming little princes throwing rocks carries up. Opt for a room over the spa area. Staff forgot to clean the room on 2 separate days even after 4 phone calls. Each morning, last night's dirty dishes and cigarette butts stamped out on the floor next to the giant Buddha in the courtyard await you even though there appears to be 8-9 cleaning staff always moving about. Included breakfast is good except service is lax and one waitress spent most of her time lamenting the fact that two foreign people were sitting in the courtyard reading and why wouldn't they leave (even though she was not serving them). She was relieved when they "finally" left. The typical boorish behavior of locals goes mostly unchecked here, but we did see a manager stop parents and kid from kicking stones in the "zen" rock garden. Didn't try the spa but it looked decent and prices seemed reasonable. Tea House was way too dark, stuffy and musty to sit in and lacking a good tea service. They need to air it out and redo. The staff needs further training in hotel etiquette as well as serving and cleaning, and a clue that lots of foreigners speak Chinese. Management and front desk try hard, though maybe not up to task. Too bad staff undermines the effort. Not going to return next time in town. Not 4 star worthy at this time but could be with a little more work. Check it out if you are in town and see how it looks. Staying here wasn't a disaster just more of a disappointment.

Stayed: October 2013
Thank gottagothere525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

This delightful hotel creates an air of old world charm Chinese style. Located in one of the specially created entertainment areas in Chengdu.it is an oasis of elegant calm amid the bustle of this big city. The furnishings, service and atmosphere are hard to resist. And the spa! You are given vouchers to use in the tea room or spa on arrival (included in the price), and the spa is highly recommended.

  • Stayed: November 2012, traveled with friends
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1  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

We had a suite on the second floor and it is was lovely with a big balcony where you could sit and look at the street markets right outside your front door. We found it a lovely safe environment for our 10 year old daughter and it was great to be able to walk outside your front door and shop. The staff were very obliging and could not do enough for us. The restaurant is very good and great after you have been out on the tourist trail all day to be able to have food sent to your room. I would highly recommend this hotel to any travellers.

Room Tip: The balcony rooms facing the markets.
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  • Stayed: September 2013, traveled with family
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Thank Syrole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

The hotel is everything people claim it is. Beautiful, charming, lovely location, quiet and peaceful. Fun to walk around the stalls outside and stroll over to the Wenshu Monastary. My only caveat is that the food service hours are limited, so there were a couple of times when we got up early for touring or came home after 9:00 because of traffic and were not able to get food. That requires a little planning. My nine year old daughter and I did some calligraphy available in the lobby and then indulged in a massage at their spa. They offered a selection of massage types; she wanted to Chinese. Be warned...it was painful, although we were relaxed afterwards. More like acupressure. The staff was helpful. Afternoon fruit was served. We went in August and I was afraid it might be too hot, but it was fine. Would definitely recommend.

  • Stayed: August 2013, traveled with family
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Thank kamaainanomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

We had a very comfortable two-night stay at BuddhaZen Hotel, a lovely traditional-styled boutique hotel. It is located in a fascinating neighbourhood of Wenshufang, a redeveloped pedestrian area built with traditional architecture. Love the great ambience and character of the hotel. We stayed in the superior double room, breakfast included (inner section, so it was quiet). The room was well-appointed and clean. Breakfast was a mix of chinese and western fare, with good variety - it was good! Definitely a bargain for all the amenities it provided which were comparable to those of quality hotels - A/C, toiletries, the fluffiest towels ever, welcome fruit tray, safe deposit box, coffee/tea making facilities, complimentary drinking water, mini fridge, hair dryer and bath robes. Would stay here again in a heartbeat!

Closest attraction: Wenshu Monastery, a short walk away, is worth a visit.

Chengdu Metro: The nearest Metro stop is ‘Wenshu Monastery’, from which you can travel conveniently to many of the attractions in the city. The hotel charges are high for the airport transfer. Aside from hailing down a taxi from the street, the most economical option is the airport shuttle bus (if you do not have large and heavy suitcases). We took the Metro from Wenshu Monastery stop to Jinjiang Hotel stop [2RMB per person], then walked to Minshan Hotel where we caught the airport shuttle bus #303 to Chengdu Shuangliu Airport [10RMB per person].

  • Stayed: September 2013, traveled with friends
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1  Thank lunarJade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BuddhaZen Hotel

Address: B6-6, Wenshufang Street, Qingyang District, Chengdu 610017, China
Location: China > Sichuan > Chengdu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
#3 Family Hotel in Chengdu
#4 Romantic Hotel in Chengdu
#5 Best Value Hotel in Chengdu
#12 Spa Hotel in Chengdu
#15 Luxury Hotel in Chengdu
Price Range: $50 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BuddhaZen Hotel 4*
Number of rooms: 35
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Also Known As:
Buddhazen Hotel Chengdu

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