booked a "superior queen" room here for two nights, and when i arrived the front desk claimed that i didnt have a reservation, when i even had a booking number, and an online receipt for the room. After about an hour and a half of arguing with the front desk staff, whom none of which speak english, a worker took me up what looked like some sort of alleyway, up 3 stories of stairs, and led me to what seemed to be an abandoned section of the hotel (all the lights were off in the hallways). The worker led us into the room, and i immediately knew that this wasn't the room i reserved, and went back down to the front desk and tried to tell them that this is obviously not the room i booked, and i want what i paid for. After another hour of arguing over a cell phone translator, the people of the front desk gave up (literally), and the women at the front desk tossed me a room key, and after 2 and a half hours of battle, i came up to another room which finally looked like the room in the description that i had paid for. Not over just yet.... i just got out of washroom after using the toilet, only to discover that the toilet is flooding the washroom! this place is awful, if you have the time to argue with people who don't understand a word you're saying, then come here and have a blast. This is a scam of a hotel. P.S. i'm looking at the floor plan in this building, and there's only what seems to be one "superior" sized room on every floor, and there's about 3 floors in each building, these people make you pay for a superior room but you will most likely not end up with it.
this hotel is aweful, and it's one big scam, avoid it.
also, there actually isnt a pool or fitness area....
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Cheap Tickets, Agoda, Cancelon, Hotwire and TripOnline SA so you can book your Forstar Hotel Chengdu Taisheng North Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.