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“The best” 5 of 5 bubbles
Review of Garden Hotel

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Garden Hotel
Ranked #1 of 159 Hotels in Datong
Certificate of Excellence
Hastings, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“The best”
5 of 5 bubbles Reviewed November 12, 2013

Our stay at this hotel was above expectations. Staff were incredibly helpful, arranged our taxi for the day and could not do enough for us. Buffet breakfast was exceptional and extremely good value. We cannot fault this hotel and highly recommend it. Our only disappointment was that we could not stay longer.

Room Tip: Our room overlooked the back of the hotel but as we did not spend much time in our room it made no d...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trish W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello,
First,thank you so much making a comment on our hotel by your time.
We are very happy provide comfortable room for you and we are very glad that you like our hotel.
It's our pleasure to help you and it's our responsibilities too.
We hope you could recommend your friends and family to our hotel.
Thank you very much again.

Best regards
Garden hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

407 reviews from our community

Traveler rating
    259
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
France
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed November 1, 2013

The Garden Hotel was booked by our travel agent (not our personal choice as we prefer boutique places) and has no garden, but was above expectation.
The rooms were available at our train arrival at 7 AM in freezing cold Datong, with fluffy pillows, bathrooms with tub and walk-in shower, and an amazing Chinese & western breakfast buffet with delicious Illy coffee.
Considerate staff, who know a bit of English.
Nice massage at the underground spa after a full day of visits (Hanging Monastery, city tour, Yungang Grottoes).
We had to leave too early for a last breakfast and the packed meal was a bit of a disappointed: fruits, a muffin, a hard boiled egg (still warm despite the cold), instant coffee powder and creamer but no cup (hot water available from a distributor at the airport); no spoon but a straw to "drink" the yoghurt.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello! sir/madam, receiving your high praise from total aspects on our hotel, we all feel so happy, we will make more train to progress our ability of service and offer more delicious food to welcome you, maybe it'll be a surprise for you when you are here again, Best wishes for you !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

The details the hotel see to to make certain that the needs of their guests are met are incredible- from providing detergent to a shopping bag in your room. Staff working at the buffet breakfast are always at hand for a requested cappuccino.

The rooms are of a decent size- 38-40 sqm., spotlessly clean with complementary fresh fruits everyday. Night time sees the bed turned with a bar of chocolate wafer and a good night message.

Though all the above maybe a standard for any decent hotel, I think what sets the hotel above all others that we've been staying at are their staff. The staff here- very attentive and courteous- consistently assisted us with various aspects of our visit to Datong- for example, Linda, one of the staff who speaks English, helped us get in touch with a van rental to visit the hanging temple etc. even though it's not the hotel's direct contact. If we had any problem communicating with the staff, we'd find another taking over to address our predicaments.

Location wise it is close to temples worth visiting like Huayan Si and Guan Di Miao and a shopping area. If you are keen on the local food, there are plenty of "very local" street restaurants- one is just on the lane at the corner where the pharmacy is- serving dumpling, fried noodles, egg soup etc. at a very cheap price) Convenient stores are also close by.

Definitely one of the best hotel in Datong, if not in China.

Room Tip: The top floor (6th floor) is the non smoking floor.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nuangnoi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello! sir/madam, Thank you for you praise to us, and it's so nice for you to have a detail to let other guests know more about the tourist information, and when we know you have a enjoyable time here, we are also happy for you, then it’ll be a wonderful thing to see you again after the rebuilding of the datong city. Best wishes for you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

Datong is one of China's oldest cities, and history lurks around every corner. The inner city is surrounded by some amazing walls topped with castle-like fortifications. Inside this citadel lies the Garden Hotel, an amazing value just steps away from China's largest glazed tile wall (the Nine Dragons Screen) and famous Huayan Monastery. I found the centuries-old Confucius Temple just from random walking around the city streets near the hotel. You couldn't ask for a better location.

But what really makes this hotel stand out is the staff. Most speak passable English, a rare treat outside the major cities in China. And this is the only place I've been in all of my travels in China where a staff member actually refused a tip. One of the front desk girls stepped out in the freezing cold to call a cab for me. She didn't like the look of the first driver that stopped and made me wait inside where it was warm until she found one that passed her rigorous scrutiny. She apologized profusely for making me wait, telling me she wanted to make sure I had a good driver (and she picked well, because this guy did not try to rip me off). I tried to tip her for going way above and beyond, but she refused, followed by a sweet "It's my pleasure." I tried to tip her again and she still would not accept it. My only complaint is that I didn't get her name so that I could write a letter to the hotel manager, so hopefully this review will help.

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DaveAH6HY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello! sir/madam, Thank you for you praise to us, and it's so nice for you to have a detail to let other guests know more about the tourist information, and when we know you have a enjoyable time here, we are also happy for you, then it’ll be a wonderful thing to see you again after the rebuilding of the datong city. Best wishes for you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
188 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

This hotel is a 4 star hotel, and it shows. The rooms are beautiful and the common areas are lovely too. There was beautiful art in the lobby, a king size bed, lots of light. The room had both a tub and a walk-in shower, with big, fluffy towels and bath amenities. The breakfast buffet was excellent. A complementary fruit platter was delivered to the room, and there was even a clothesline and detergent for hand washing clothes. We also had dinner in the hotel restaurant and the food was very good.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank picturegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello! sir/madam, receiving your high praise from total aspects on our hotel, we all feel so happy, we will make more train to progress our ability of service and offer more delicious food to welcome you, maybe it'll be a surprise for you when you are here again, Best wishes for you !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grenoble
Level Contributor
6 reviews
4 hotel reviews
4 of 5 bubbles Reviewed October 8, 2013

We were in Datong on holidays for a family trip in China. After one day of train, we needed that place. High standing hotel . Even the english is not perfect, we can easily be undertood. The room are clean, very well fitted, with a large parents bed and 1 standard bed. We ask for another one and had it with no pb.

Ideally situated downtown close to the area which is currently beeing rebuilt as an old ming town. When we were there, works areas were surrounding is. But This should change quickly.

THere is 2 restaurants in it. The chinsese one is the best and far the cheappest. THe Latin restaurant, managed at that time by a brazilian guys is good, but expensive and honestly you do not go to china to eat south american foods... From my stand point

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello,
We are so glad to know you choose our hotel,and it’s our pleasure to giving the best service to you,our hotel breakfast is special in Datong.
Thank you very much again.
Hope you could come our hotel again.
Best regards
Garden hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New South Wales, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

We stayed here for two nights in a business suite in September. The room was huge & well presented. The mini bar drinks were cheap! The staff, despite some difficulty with English, were friendly & extremely helpful. They organised a driver to take us to the Wooden Pagoda, Grottoes & Hanging Monastery. We ate in the hotel Chinese restaurant, which was delicious & well priced for a hotel restaurant. The highlight after two weeks in China, was COLD beers & cheap, enjoyed in their atrium. We also treated ourselves to a massage from their Spa room, which was fabulous & excellent prices.
The hotel is located in the old part of town, perfect location to walk to local attractions & pleasant to wander the streets. Overall, we can't fault the Garden Hotel & highly recommend.

Room Tip: Business suites are huge & great value for money.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sswickman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenhotel163, 前厅部经理 at Garden Hotel, responded to this review, November 22, 2016
Hello,
First,thank you so much making a comment on our hotel by your time.
We are very happy provide comfortable room for you and we are very glad that you like our hotel.
It's our pleasure to help you and it's our responsibilities too.
We hope you could recommend your friends and family to our hotel.
Thank you very much again.

Best regards
Garden hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Garden Hotel

Property: Garden Hotel
Address: No.59 Danan Street, Datong 037008, China
Phone Number:
Location: China > Shanxi > Datong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 159 Hotels in Datong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Garden Hotel 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Garden Hotel Datong

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