Overall, really happy with this hotel. We decided to splurge a bit, since we were only in Datong for 2 days.The service was excellent, and staff were really helpful.
Would recommend checking out the buffets on level 28 for meals, we had a breakfast and lunch there and found there was an excellent selection of Western and Chinese food. There is also a Korean & Japanese restaurant but we didn't sample this.
We also tried room service for dinner - someone will come and take your order for you if you don't speak any Mandarin, so be prepared.
The only real disappointment for us was the room service breakfast. We were given 1 door menu and so my partner and I put our orders, listing x 1 or x 2 for menu items. This was strangely interpreted and we ended up with double of some things, while others were missing.
The milk was hot, they had combined 3 types of cereal in 1 bowl although we had requested the same type, and we only received 1 plate of bacon and eggs between us, instead of one each. The biggest disappointment was that 'toast' turned out to be cold French toast cut into little triangles - completely useless.
So my suggestion would be to make the effort and go upstairs for the buffet - you can make your own toast and pick what you want - either that or request a menu for each person in the room, as they don't seem to cope with multiples on the same menu.
Would definately stay there again though, and recommend to others...
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