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“Decidedly average.”

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Qingdao Kilin Crown Hotel
Ranked #702 of 1,711 Hotels in Qingdao
Reviewed January 20, 2010

Thankfully, my company has now ditched this hotel and I'm very pleased that I won't have to stay here again. Officially, it's rated as 5-star (because of what it has to offer) but the quality of it's offerings is decidedly third rate. The best thing about this hotel is the view (if you're facing the sea) from your room or out of the top-floor restaurant, where you may be lucky enough to see the window cleaners dangling precariously from ropes.

It's not too far to walk to the sandy beach and there are a smattering of restaurants about, though the seafront ones may not be as good as those nearer the hotel. I went to quite a good Korean barbeque next door to the hotel which worked out very reasonably for a small group. There's a small convenience store across the main road. This hotel is not situated well if your primary motive for visiting is to see the old town, at least three-quarters of an hour in traffic by taxi. It is, however, right on top of the beer festival site (though this itself is incredibly overrated, in my opinion).

Every time I've arrived at this hotel the rooms have not been ready. The last time this happened I came prepared for a workout in the gym while I waited. When I got to the changing room (after some explaining that I was indeed a guest and didn't need to pay) I had to go and ask someone to put the lights on so I could see to open the lockers. There were actually people getting changed in the dark for some reason! The gym didn't have much but I thought a quick run followed by a sauna would be nice. The running machine didn't work - not plugged in. I plugged it in - it didn't work. I went to find the staff and told them, they said 'wait a moment'. I waited, and waited, and waited... and after a few more minutes went back out to find them again. I found them all stood around chatting leisurely. After reminding them of the problem, they simply smiled (or smiled simply, if you prefer) and said there was no electric - no apology (either for the lack of electric or their failure to come and inform me). So no workout and, of course, no sauna. I huffed off to my room. It still hadn't been cleaned. So back to reception whereupon my apparent anger resulted in my being giving another room immediately.

The rooms here are functional but definitely more like what you get from a typical low-quality 4-star hotel. Room service isn't up to much, though cheaper than the average 5-star. Again, though, the quality is really poor (at least for western fayre) and both the preparation and presentation leave a lot to be desired. Breakfast is ok, but let's face it - you're ready leave after one night. It's because of hotels like this that the parent company is increasingly being dubbed the "Worst Western" in Asia.

  • Stayed: April 2009, traveled on business
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Thank Qupnicely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 - 26 of 242 reviews

Reviewed September 25, 2009

I stayed at this hotel out of necessity as I live nearby and had to move while my apartment was being worked on. This really is one of the filthiest hotel rooms I've ever stayed in. wow. The carpet looks like it was previously used in a train station and the furniture is similarly stained. Really very unpleasant. The breakfast looks like it has been laying around forever (even though I got there only 30 mins. after open). If you don't speak Chinese, communication will be very challenging.
I've come to realize that Best Western will attach it's name to absolutely ANYTHING, but I thought they had at least SOME standards. I was wrong.
Bottom line, stay downtown. There is a VAST difference in quality on all fronts. If you MUST stay in Shi Lao Ren area, sadly there are few other options. (but it's a quick cab from the city if you stay downtown!!)

  • Stayed: September 2009, traveled on business
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Thank wind0wseat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2009

I conducted a 3-day workshop at this hotel for local customers. No one at the hotel spoke much of any English. My colleagues had to translate for me.

There is nothing around the hotel. There is a beach nearby, but nothing much else. The rooms were very outdated, but livable for China and ok for the price.

  • Stayed: October 2007, traveled on business
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Thank ItsAllAGame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2007

Good facilties and very good service from the staff. Health suite was
very well appointed

A good distance from the main city centre & harbour but a cheap taxi ride. The airport shuttle bus was very useful and reasonably priced.

Very good views of the beach & coast from the higher floors of the hotel. I am sure the hotel would be busy in summer but not so in February!

  • Stayed: February 2007, traveled solo
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1  Thank AsianvisitorUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2017
Google Translation

Room Tip: 고층의 바다전망 객실이 좋아요
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  • Stayed: December 2016, traveled on business
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Thank 서리와바기
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2015
Google Translation

Room Tip: Je ne conseille en aucun cas cet hôtel
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  • Stayed: August 2015, traveled with family
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Thank francois C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2015
Google Translation

  • Stayed: June 2014, traveled on business
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    • Rooms
    • Service
Thank 爱吃家常菜
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Qingdao Kilin Crown Hotel

Address: No.197 Hongkong East Road, Qingdao 266061, China
Location: China > Shandong > Qingdao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Qingdao
#78 Luxury Hotel in Qingdao
Price Range: $115 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Qingdao Kilin Crown Hotel 4*
Number of rooms: 402
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Also Known As:
Best Western Qingdao

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