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Reviewed June 27, 2019

We visited Shangri-la, Qing Dao recently and it was a pleasant stay. The room was huge with very big space and comfortable bed. The bathroom was very large with separate shower room and bathtub. My daughter at age of 2 trying hard to jump into the bathtub when she saw it

Furthermore, their breakfast at cafe Yum has good spread of food and all of our family enjoyed ourselves. I especially enjoyed the tea time service in their lounge. The food was delicately some and yummy.

All the staffs were very welcoming and displayed good customer service. The front desk staff and their manager-Mr Ryan and Mr Kento were very friendly and shown their hospitality well.

Another added bonus point was the Chinese restaurant- Shang palace, it was nicely and elegantly decorated with good quality of Chinese cuisine.

Overall, we had a very pleasant stay and wish to return to the hotel one day whenever we have the chance.

Date of stay: June 2019
Trip type: Traveled with family
Thank Tanyeeyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLQCHINA, 总经理 at Shangri-La Hotel, Qingdao, responded to this reviewResponded July 22, 2019

Dear Tanyeeyin,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for taking your time to share your experience with us. We are so happy to learn that you enjoyed our facilities and services. Your generous praises will be shared with our team, in particular Ryan and Kenta in Front Office who have been singled out in your comments.

We look forward to welcoming you back to the hotel in the not too distant future.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2019

we been travel most of the time is such a big group of people through countries. The experience can be quite challenging and QingDao Shangrila has definitely delivered. From Rooms quality to service to their top floors Bars. the Staffs were so helpful when we need help and info on food, airport, wechat pay and arrangement of early depart with breakfast box been provided.

Travel with a 2 years old kid is a very challenging. So The hotel staff has definitely provided us the upmost comfort and also help to make our stay feel home. Breakfast were rich with variety and we love to explore choice of local food instead of internationals. the best part they provide both local and internationals. we also tried the restaurant and it turn out Chinese restaurant with very good variety of choice and non expensive price was a great choice to try for people like us who prefer to dine in. Between there is a variety of choices of food right behind the Hotels where shopping malls are just 5 minutes walk away.

Overall experience has been good and definitely will go back to them again. A huge thank you to Ryan Ho and Kenta Goto team for their hospitality!

Room tip: The south side rooms is definitely a better choice and the rooms sizes and they also have connecting rooms. Family friendly hotel for sure.
Date of stay: June 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank yeangsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLQCHINA, 总经理 at Shangri-La Hotel, Qingdao, responded to this reviewResponded June 25, 2019

Dear yeangsy,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for taking your time to share your experience with us. We are so happy to know that you and your family enjoyed your time at the hotel and you found our colleagues attentive and helpful. Your generous praises will be certainly be shared with our team in particular Ryan and Kenta who have been singled out in your kind review.

Once again, thank you for your patronage and look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2019

the first place i would like to stay is Shangrila hotel in QD. nice location, close to seaside.very quite atmosphere surround this area in the night. the room was big enough for myself and breakfast was variety. please pass my great thanks to Joy(who was in House keeping ) she's really nice girl and could be anticipating what i need

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank luke_muller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLQCHINA, 总经理 at Shangri-La Hotel, Qingdao, responded to this reviewResponded June 19, 2019

Dear luke_muller,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. It is my great pleasure to learn that you enjoyed our facilities and services. I will share your comments with my team, to thank them for their commitment to excellence.

Once again, thank you for taking your time to share your comments with us. We look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

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Reviewed June 11, 2019 via mobile

Had business meeting in Qingdao last month, love this beautiful city, Shangrila hotel got best location and super friendly service. Duty manager Kira helped me a lot, he's really professional. Will definitely choose Shangrila hotel again for my next trip here.

Date of stay: May 2019
Trip type: Traveled on business
Review collected in partnership with 单个酒店
Thank Cmx-12-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLQCHINA, 总经理 at Shangri-La Hotel, Qingdao, responded to this reviewResponded June 13, 2019

Dear Cmx-12-11,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019 via mobile

While the new rooms are nice and the team is very friendly at the reception, is the breakfast area a loud 2* market hall.

A place to get stressed before the day starts. Try the in room breakfast.

There at least you will get a coffee without asking a couple of times.

Date of stay: June 2019
Trip type: Traveled on business
Thank EeeE_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLQCHINA, 总经理 at Shangri-La Hotel, Qingdao, responded to this reviewResponded June 13, 2019

Dear EeeE_Travel:

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your feedback. We apologize for the inconvenience caused for the breakfast. We will address this issue with the related department heads for further improvement.

We look forward to providing you a more enjoyable experience for your next visit to Qingdao.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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