I am a business man, working in Beijing.
Due to urgent business trip, after I arrived Beijing airport I recoganized that I left my Dell notebook's adapter at office.
And the next day morning, I still had a very important presentation at cutomer side which PPT was not completely prepared yet.
So, I had to phone call to Qingdao Shangri-La hotel service desk to ask for some help.
Due to Shangri la office computers were mainly HP brand. They kindly told me it was impossible to use in my Dell notebook. But they also said they would try to help me, and let me to ask for front desk during check in process after I arrived Qingdao hotel.
The happy ending was during my flight to Qingdao, Hotel's colleagus tried their best to find out a Dell adapter for me, for a strange guest.
Shangri-La,,, Well Done !!!
Thank you all...
Ms.Liu (cooperate with hotel colleaguses to borrow me
Dell adapter at almost mid night).
Mr.Zeta (who brought adapter from his home to me... Thanks a lot)
Ms.Winni (professional customer communincation)
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