i stayed two-days at 'Valley Wing Executive Room' at Shangri-la Qingdao.
Generally, it was really good not only solid hardware also software.
Staffs at lobby front & concierge were very helpful.
Also, foods were nice. Both breakfast at lounge and lunch in chinese restraunts 'Shang-palace' which is located at 1st F/L of east wing was delicious.
Rooms were so clean and biggger than expected. i was really satisfied on it.
However, ONLY ONE dissapointed things..
i felt really uncomfortable during check out at executive lounge because only one female staff i couldn't remember her name. she made me to be annoyed that she didn't even listen what i wanna do, what is more, just repeatedly...answer was very mechanical.
what the well-trained staff of five-star hotel who she is..
it was terrible exp..!!
Keep in mind..
listen carefully what guest says first, and feedback polite.
it's so basic.More
- Free Wifi
- Free Parking