I was told it is a new hotel, opened in 2010. Unlike other new hotels i had been to, this hotel totally disappointed us.
The hotel doesn't look like new. The hotel is small. Lobby is not illuminated. Smelly elevator. In fact it can't be named as a resort. The swimming pool does not belong to the hotel. It is a swimming club situated at the back of the hotel. The hotel room wasn't cleaned well. We found cigarette ashes and hairs on the floor next to the bed. Washroom was smelly. Even after the cleaning ladies sprayed some sorts of fragrance it didn't help a bit. The blind in the washroom was broken and rusty. Can't understand why they would choose aluminum blind inside bathroom. Mosquitos found too. There is a computer inside each room for guest's use, free of charge. But the keyboard was covered with dust. Poor sound proof. Can hear noise from the corridor as well as the traffics on the street.
The breakfast place is on a supposed-to-be (but already blocked) connecting footbridge to the Intercontinental next to our hotel. Therefore the breakfast place is long and narrow. Tables on both sides and walkway in between. It was not easy to go back and forth the food tables and our table as everybody was jammed at the only walkway. Of cause not much food to choose. One more thing is, the front desk staff told us to use our room card to enter the breakfast place. However, the receptionist did not let us in and insisted we should have got the breakfast vouchers from front desk.
2 merits for the inspector and some of the cleaning ladies. When we requested the staff to come and check out the problems in our room, there came an inspector. She was polite and took our problems seriously and also did as she promised the next day. 2 cleaning ladies kindly helped us to clean up the room again.
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