We arrived very late at night after our flight was delayed (around 12:30 or 1am), and the reception staff had a difficult time locating our reservation. We had booked the least expensive/smallest room possible, but those were all booked out, so they gave us a free upgrade to a larger room. The check-in process took longer than we would have appreciated since we arrived so late - the first staff member wasn't familiar with the process of photocopying our passports, and had to get help from another.
While this hotel looks lovely in the daytime, the walkway to the hotel, as well as the reception and hallways, are not well-lit at night. This gave everything a creepy, almost abandoned feeling when we arrived. With all of the artifacts and art, I felt as though I was exploring someone's dark basement... it just didn't feel welcoming.
Unfortunately, the upgraded room we received was disappointing. As other reviewers have complained about, we got a room with no outside window, although it did get some natural light filtering in from an atrium. The room was a bit musty and dark, and the toilet was in a separate little room, with a clear door separating it from the main room (awkward unless you are VERY close with your partner). We couldn't get the wifi in the room to work at all with the information provided, although we did not seek out help from reception since we decided to leave the next morning. The AC worked, but not very well.
I woke up before my travel partner and went down to investigate the breakfast. We hadn't paid for breakfast with the room, and the breakfast greeter had a very difficult time understanding that I wanted to just pay for the breakfast separately, as my room number was not on her list. I found the western options to be very few, and while I enjoy eating some Chinese food for breakfast as well, then price was too high for the breakfast to be worth it for me.
Speaking of prices - prices in Qingdao in general are VERY high in July as compared to other places in China, since it's a hot domestic tourist destination. I strongly recommend that you do your research and book a hotel as soon as possible if coming to Qingdao in the summer; our trip was last-minute and we had very few hotel options to choose from in the budget to midrange category. I was disappointed that this hotel did not turn out better for us.
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