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“Best Service at a Reasonable Rate in Qingdao”

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Holiday Inn Qingdao Parkview
Ranked #16 of 1,694 Hotels in Qingdao
Reviewed September 15, 2012

As an engineer who periodically comes to Qingdao, this hotel offers exceptional service at a reasonable cost. I stay in an executive room at about $110-120 a night, and work in the executive lounge after work hours. Many foreign engineers and businessmen use this lounge, and after a hard day's work we agree that the staff goes all- out to take care of us. You just don't find this kind of service anywhere in China!

Room Tip: Executive Rooms (with use of Executive Lounge) are the best value
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  • Stayed: September 2012, traveled on business
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1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, General Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded November 8, 2012

Greeting from Sam Gao, the General Manager of Holiday Inn Qingdao Parkview, and I would like to thank you for choosing Holiday Inn Qingdao Parkview for your recent stay in Qingdao and appreciate taking time to write comments online.

I was very happy to learn that you enjoyed your stay with us. Although it is our basic principle to offer the best of everything, it is often reassuring to hear it directly from our guests. We know that a great hotel always endeavors to improve its service, and with this in mind we greatly appreciate your feedback. We will spend every effort to create the Great Hotel Guest Love.

Thank you and we look forward welcoming you back.

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192 - 198 of 521 reviews

Reviewed September 11, 2012

The staff were very helpful and polite. Our check in was smooth and although we were early, we appreciated our complimentary drinks as we waited briefly for a room to be prepared. Our room was wonderful, comfortable and clean. We enjoyed the delicious buffet breakfast very much. We overall had a very enjoyable experience. 
However, there were a few issues that we felt should be addressed. 
Firstly, the website indicates that there is an "On-site Guest Self-Laundry Facilities (washer/dryer)". However, this is not the case. We were very disappointed by this as this was one of the reasons we chose the hotel. When we asked about it at the front desk, I simply got a suggestion to use the hotel laundry service, which was far beyond our holiday budget. I am dismayed to find that the website is still displaying this information now.
Secondly, after my husband used the gym one evening, he was followed back to the room by a lady who held the door open and offered a massage as my husband tried to close the door. It was very disconcerting and we feel that this kind of behaviour should be carefully observed and stopped as it is unacceptable in a hotel of this standing. 
Thirdly, as a Priority Club Member, we have a late check out. However, at midday our room key would no longer let us into our room and so I had to go to the front desk. Staff asked if we wanted to stay another night or if we wanted a late check out and become a PCM. I expected that the information that I was already a PCM would be in the computer system.
Finally, the Recreation Centre adjoining the hotel is not of the standard I would expect from a five star hotel. The presentation of the centre and the service left a lot to be desired.

  • Stayed: August 2012, traveled with family
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2  Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, Public Relations Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded September 13, 2012

Dear guest, thanks for your choice of Holiday Inn Qingdao Parkview for your recent stay in Qingdao!

I was very happy to learn that you enjoyed most of service your stay with us. Although it is our basic principle to offer the best of everything, it is often reassuring to hear it directly from our guests.

In the meantime, we would like to apologize for the inconvenience and disappointment you experienced during your stay, and we will communicate with third party website to correct the wrong information regarding the laundry service and take necessary action to improve the Gym conditions and service as well as the Priority Club Reward member recognition to satisfy both you and our guests in future.

We know that a great hotel always endeavors to improve its service, and with this in mind we greatly appreciate your feedback. Your comments will help us to ensure ongoing satisfaction for you and your friends when they stay in the future.

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Reviewed September 7, 2012

Good hotel with nice and friendly personal Good service and rooms a little bit off side but ok.
Highly recommmended. Especially the people end chefs in the western restaurant and in the excutive lounge

  • Stayed: August 2012, traveled solo
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Thank Ulf N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, Public Relations Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded November 8, 2012

Dear guest, thanks for choosing Holiday Inn Qingdao Parkview for your recent stay in Qingdao and appreciate taking time to filling the on-line guest questionnaire.
We were very happy to learn that you enjoyed your stay with us. Although it is our basic principle to offer the best of everything, it is often reassuring to hear it directly from our guests. Thank you and we look forward to welcoming you back. With best regards.

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Reviewed August 24, 2012

I travel in China and to other countries frequently. I stay in many hotels. Some are good, some not so good, but this one is great. I regularly choose it over higher-tier brands. I recommend it to anyone for business or relaxation. The staff is exceptional, the management is attentive, the chef (Corey) is world-class and the General Manager is the best. The executive lounge staff is excellent and the lounge benefits are the best in the area (ask for Lemon--she's the lounge manager). They will remember you and treat you like a star.

  • Stayed: June 2012, traveled on business
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2  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, Public Relations Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded August 27, 2012

Dear Mr. Richard, we would like to thank you for choosing Holiday Inn Qindao Parkview for your recent stay in Qingdao and appreciate taking time to fill in our on-line guest questionnaire. We were very happy to learn that you enjoyed your stay with us. Although it is our basic principle to offer the best of everything, it is often reassuring to hear it directly from our guests. Thank you and we look foward to welcoming you back. Best regards.

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Reviewed August 21, 2012

Staying at HI Parkview is a pleasure. The staff is very professional and directs their focus on the guest. Everyone Is friendly and helpful no matter what the request. The Excutive lounge staff is tops in customer satisfaction and service. Along with the friendly atmosphere the hotel has a very good restaurant with a wide selection of food for every taste, the rooms are clean and comfortable for a night or a week, the lobby bar with a nightly band provides entertainment and the nearby park is an added bonus. Business or pleasure a stay at the Parkview is an excellent experience.

  • Stayed: August 2012, traveled on business
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3  Thank Bobby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, Public Relations Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded August 22, 2012

Dear guest, thanks for your choice of Holiday Inn Qingdao Parkview for your recent stay and taking time to fill in our on-line guest questionnaire. Although it is our basic principle to offer the best of everything, it is often reassuring to hear it directing from our guests. We are trying to improve our service all the time. Thank you and we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

A convenient and inviting hotel with contemporary style and colors. Very modern but still relaxing... Staff was competent and focused on customers service. From receptionist to GM, everyone would go extra miles to help if need to be. The executive lounge offers not only a relaxing atmosphere but also total customer care experience!

Everything was outstanding except the air-conditioning and it was hard to regulate the temperature in the room.

  • Stayed: April 2012, traveled on business
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1  Thank Grace T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, Public Relations Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded August 22, 2012

Dear guest, we would like to thank you for choosing Holiday Inn Qingdao Parkview for your recent stay in Qingdao and appreciate taking time to fill in our on-line guest questionnaire. We were very happy to learn that you enjoyed your stay with us. Sorry for the inconvenience and disappointment you experienced about the air-conditioning and we have reflected it to our Engineering Department for a timely repair. We hope this incident did not mar you overall impression of Holiday Inn Qingdao Parkview and that you will afford us an opportunity of welcoming you back.
Thanks and best regards.

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Reviewed August 18, 2012

Excellent hotel- a shame I only had 1 night to stay. I must make special note of the lovely park right next to the hotel where I had a relaxing morning stroll. THe hotel is excellent- the only minus is that the only bar downstairs at night only had very loud music in.

  • Stayed: August 2012, traveled on business
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1  Thank kibbutznik_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liang m, Public Relations Manager at Holiday Inn Qingdao Parkview, responded to this reviewResponded August 21, 2012

Dear guest, we would like to thank you for choosing Holiday Inn Qingdao Parkview for your recent stay in Qingdao and appreciate taking time to fill in our on-line guest questionnaire. The century park is very beautiful and is a best choice for guests to do sports and have a relax. First of all, I would like to apologize for the inconvenience and disappointment you experienced during your stay with us. I hope this incident did not mar you overall impression of Holiday Inn Qingdao Parkview and that you will afford us an opportunity of welcoming you back.
Thanks and best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Qingdao Parkview

Address: No.306 Xingyang Road, Qingdao 266109, China
Phone Number:
Location: China > Shandong > Qingdao
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Qingdao
#14 Best Value Hotel in Qingdao
#16 Luxury Hotel in Qingdao
Price Range: $87 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Qingdao Parkview 4*
Number of rooms: 319
Official Description (provided by the hotel):
The storied city of Qingdao is located along the lower coastline of the Shandong Peninsula in China's northeastern Shandong Province. Facing the Yellow Sea, it has been called the 'Switzerland of the East' for its picturesque Bavarian appearance. One of China's most important port cities, Qingdao has been the proud host of the sailing competition for the Beijing 2008 Olympic Games.Situated in the city's Chengyang district, the Holiday Inn Qingdao Parkview is set in an office and residential complex overlooking the lush greenery of Century Park. The hotel is just 40 minutes from the city center and a short 5-minute drive to the airport. Complimentary airport shuttle service for every arriving guest. At the Holiday Inn Qingdao Parkview, you can truly be yourself.The hotel boasts 319 elegant, modern rooms including 35 suites and 2 Executive Club floors with its own lounge. As the first new Holiday Inn hotel to open in China, it features all 'Refresh' hallmarks and standards that include signature bedding, power shower, scents & sound sensory experience, welcome curb appeal as well as new 'Stay Real' service culture. 32' LCD TV, in-room safe, mini bar, IDD are part of standard while WLAN is available in all public areas and executive club floor rooms. Non-smoking and wheelchair accessible rooms are available as well. ... more   less 
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Also Known As:
Holiday Inn Qingdao Parkview Hotel Qingdao

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