I stayed there four days in October with my cousin on his business trip to Jinan.
We chose it because it's less than ten minutes walk to his office and he saw this as one of the the newest international hotel nearby.
I cannot comment about the location as I did not go out much during the few days. But next to it (less than 100m) There is a mall, cinema and Tesco supermarket. There are many modestly mid-range restaurants so dining is convenient.
The hotel lobby is huge and outshine other Hyatt hotels I ever seen in other Asian cities.
The rooms are very big relative to rooms in other Asian metropolitan cities like Spore and HK.
The rooms are clean and of comparable standard to other 5 stars hotels in Beijing or Shanghai.
But don't expect that of Singapore or HK standard as you only pay maybe 1/3 of the price in Singapore or HK.
We had a buffet dinner with a group of 5-6 people in the lobby café. It has very wide range of choice. But the standard is not comparable to those in Singapore or HK. But the price is unlike the room rate, it could be half the price if not more than those of that in Singapore or HK. So dining in the café was not really a good choice as you can try those restaurants in the mall. They serve relatively cheap but tastier food from a Chinese perspective. Westerners may have very different view.
One of the most unhappy experience was the room temperature was relatively high. As we stayed in a room that was facing the afternoon sun, the temperature in the room is 24-26 C (as recorded by the controller) while outside was merely 18-20 C
I complained to the front desk. After talking to three or four different people, I was frustrating as they gave totally different reasons for the high temperature in the room. One of their strategy was to ask me to change room. I was reluctant as I think the high temperature was due to the shut down of aircon or temperature setting. To be honest, I have experienced this many times in China other cities. Finally a lobby manager Andres Song came to pacify me by promising to lower the room temperature if I allow him two hours. Good enough the temp drop to 22-23 two hours later. But the temperature went up again in the night.
I complained to the hotel again the next day. Frustration came on again after several people gave me different replies. I demanded to see Andres Song again as he was responsible and able to help the previous day. This time Andres suggested I changed to a room that doesn't face the afternoon sun. I was reluctant but I finally agreed as the temperature in the room was high at 26 C.
After I changed the room, Andres apologized the inconvenience and offered us some dining benefits in the hotel for the remaining days we stayed in hotel.
I wrote this to compliment Andres as he was passionate, polite. His sincerity in compensating us was able to turn a pretty unpleasant situation due to hardware to a soothing one.
The food in The Regency Club floor was a lot better than those not so cheap buffet in the café.
- Official Description (provided by the hotel):
- Situated in the heart of Jinan’s Central District. Hyatt Regency Jinan has easy access to Jinan Railway Station and major city attractions. The hotel is 30 minutes from Jinan Yaoqiang International Airport, five minutes from the Baotu Spring and just 10 minutes from Daming Lake. Hyatt Regency Jinan offers 343 contemporary guestrooms including 38 suites, with guestrooms measuring from 43 sq m (462 sq ft). Dining and entertainment options include Jinan Palace – a signature Chinese restaurant, Market Cafe, Lobby Bar and an excellent pastry shop – Su Yuan. Leisure facilities include a fully equipped fitness centre, a 32-m (105-ft) indoor heated swimming pool and Fang Quan Spa. Hyatt Regency Jinan features extensive meeting and event facilities covering 2,069 sq m (22,270 sq ft) of event space. ... more less
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- Also Known As:
- Hyatt Regency Jinan China - Shandong