The hotel is situated on a relatively busy thoroughfare close to Shenyang North Railway Station. All things considered I was very satisfied with the hotel and the staff were helpful and accommodating. My room was on the 17th floor and found to be clean and serviced thoroughly. However, the decor and fittings looked tired and, apart from a poor flowing hot tap in the handbasin that was fixed as soon as reported, everything else was adequate. Staff at reception who could speak English were either present or not too far away to respond to queries. Generally, younger staff spoke a reasonable standard of English so, well done! The minimal (bottled) contents of the mini-bar were all well past their date-stamp, so improvement is necessary in that department. The lounge area adjacent to reception could definitely do with an upgrade if residents are to be catered for properly. Breakfast choice was good but virtually the same every day. Someone from the hotel chain should travel to and stay at 4* hotels in the west and make lots of notes.
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