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“Located in Central, convenient but...”

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Kempinski Hotel Dalian
Ranked #7 of 1,205 Hotels in Dalian
Certificate of Excellence
Hong Kong, China
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Located in Central, convenient but...”
Reviewed July 7, 2014 via mobile

It is the Kempinsky, one should expect the best. Indeed, all the amenities are there but...
1) The TV is situated on the side, so in this case only the person sleeping on the very left edge of the bed faces the TV directly. And no, the TV does not swivel.
2) The tap/faucet, well it took me quite a few seconds to figure out how to turn on the water, yes, my colleague had to call housekeeping to ask! Why make things so different?
3) There is mouthwash in the bathroom! Rare even for top notch hotels in China, but only provided enough for one person's use while everything else including toothbrush comes double.
4) TV channels have the usual international flavors as well as the major local ones, all in all only 30+ channels.
5) There are lots of electric sockets around the room, but strangely none at the bedside, which is inconvenient when one wanted to charge the phone by the bedside.
6) We stayed in room 2101 and 2111, and guess what, we took the lift to the 21st floor and did not find the room 2101 or 2111 ! The rooms were located in a different block, and there were no indication from the room card at all.

Not sure whether it is worth the amount of money as there are other better alternatives, but definitely the service and facilities are top notch.

Stayed July 2014, traveled on business
Helpful?
1 Thank Ant Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Abu Dhabi, UAE
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 15, 2014

Certainly there are flashier (Shangri-La) or newer (Hilton) hotels now in Dalian, but the Kempinski is located very central and offers all you need - certainly if you are staying in an executive room. This is not much more expensive than the normal room and comes with perks - pick up service from and to airport, dedicated check in, especially the lounge with breakfast, snacks and coffee / tea throughout the day and a happy hour with free alcoholic drinks and a good buffet selection for supper. Being a German who lives away from home, I cherish the Brezels and cold cuts there - it's like being home away from home...
The room is not big but nicely designed, the service good and everyone friendly and helpful. I never had problems with anything not working in the room, and have stayed several times in the Kempinski. For sure next time again!

Room Tip: Spend a little extra and take an executive room! Should you join their bonus program, you will get f...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndyAbuDhabi_UAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 3, 2014

This hotel is in the centre of Dalian, overlooking a large park. It is clean and very comfortable.

The Bierhaus downstairs was a bit of fun to end the evening. Good food, recommend the mixed platter, the small one was more than enough for 3 of us. Music is a bit loud and as the evening progressed there were a few tipsy locals around singing karaoke - but funnily enough added to the atmosphere of being in a bierhaus in NE China.

Good breakfast variety including Asian and Western. Noodle soup is recommended.

Staff are friendly and efficient.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnemiekHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed May 29, 2014

I have traveled extensively in China and elsewhere and can only say that this establishment suffers form the typical Chinese mentality: crazy rules that make for needless inconveniences and discomfort. " We don't have olive juice (only olives ??..), you can have coffee but it may take you an hour to get cream or sugar, the bar smells like a frat party trying to break a record for smoking cigarettes, ...." ... I could go on.

Why even bother here. Stay at the Shangri La or another international hotel that is run like one.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 27, 2014 via mobile

Well, so here is the thing:

I have chosen for the hotel, because I have been told it would be a great choice in this city in the North of China (I am living in Shanghai - and from that perspective it's pretty far up in the North).
The person's recommendation started with: well, since you are German....

So let me tell you what the German thinks:

It didn't make up for more than an average rating, sorry guys (specifically the ones in the hotel).
Service could be better - very much so for serving breakfast. In itself the breakfast was fine, but the staff supposed to help you consume it more or less pretended to not be there in the first place.

Whether you like the Paulaner downstairs - well, you decide. I am German, I expect it to be German. Let me tell you, it is not. But maybe you still like it - for being different....

The room are ok - with a view to a park, I did like that. The air condition did heat up the room throughout the day (for what reason? no clue...) and it was hard to get the temperature down to that level being comfortable for me to sleep.

Well, so would I recommend, would I come again? Sure why not, but I might want to try different hotels first - cities in China are so full of choice.... ;-)

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DieterKaufhold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 23, 2014

My husband and I stayed at this hotel for 4 nights. The hotel was ideally located and very convenient to different parts of the city centre. There were plenty of restaurants of different cuisines in the vicinity, especially there were several shopping malls just on the other side of the road. The room was large and very clean, our extra large bed was very comfortable. Also the gym had pretty new equipment. We had buffet breakfast every morning and I must say it was reasonably good. The best thing of the hotel was free WiFi throughout the hotel and guest rooms. We had FaceTime with our son in Europe for an hour during our stay there and the connection was really good. Who wants to pay for the use of WiFi nowadays? Overall a 4.5 star hotel.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dorothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vasa
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 5, 2014

To their defense we came here directly from a four seasons hotel in Shanghai, it's probably not fair compare them both. But since they're both 5-stars hotels we're allowed to.
The sleep-quality was not that good and when we tried to get a hold of a smaller pillow (they have gigantic ones) we received one filled with...peas!? The hairdryer was not working but we got a new one.

On the positive side their restaurant Marco Polo delivered one of the best streaks I've had in my life, it was absolutely fantastic. Please do yourself a favor and taste it (Australian Angus steak).

The executive lounge (where we had our breakfast) was also very nice.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndersVasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempinski Hotel Dalian

Property: Kempinski Hotel Dalian
Address: No.92 Jiefang Road, Zhongshan District, Dalian 116001, China
Location: China > Liaoning > Dalian
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dalian
#6 Spa Hotel in Dalian
#7 Luxury Hotel in Dalian
#16 Best Value Hotel in Dalian
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kempinski Hotel Dalian 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
Hotel is located in the heart of the commercial and business district, opposite the Labour Park and only few steps away from the shopping center. Friendly service and unique Kempinski hospitality will be your best choice for both leisure and business. We offer 400 well appointed guest rooms and suites, meeting and Banquet facilities for up to 500 guests, Cafe Berlin Restaurant offering a splendid selection of international cuisines and Kempi Deli with a large selection of Valrhona in both traditional and exotic flavors, breads, cookies, ice cream, cakes, etc. ... more   less 
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Also Known As:
Dalian Kempinski Hotel

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