I stayed at the Shangri-La, Dalian on a business trip. The hotel has the best staff - they really understand customer service and couldn't do enough for you. All staff greeted you with a smile, they went out of their way to make your stay a positive experience. The hotel is grand in appearance but not imposing, I certainly felt comfortable. The room and hotel was spotless. I had problems with the internet, (this is no reflection of internet connectivity at the hotel, as other guests seemed to be fine) three members of staff including the IT manager offered to help. The food is first class, fresh fruit, vegetables, meat, fish and vegetarian options. I was very well looked after by Robbie Guo, i Cafe Manager, who was excellent. All the staff spoke very good English, I was treated like a celebrity. Being away on business for two weeks, staying in Beijing, Shanghai and finally Dalian, staying at the hotel helped eased my eagerness to get back home. Thank you Shangri-La, Dalian, I would stay here again and recomment it to my family, friends and colleagues without hesitation.
- Official Description (provided by the hotel):
- The 563-room Shangri-La Hotel, Dalian is located in the heart of the city's booming commercial district, home of the city's top banks, restaurants and largest modern shopping mall. Only 20 minutes from Dalian International Airport and overlooking the harbour passenger terminal, the hotel offers a host of on-site food, entertainment and leisure options as well as north-east China's most comprehensive range of conference, meeting and banqueting facilities and services. Complimentary broadband Internet access and Wi-Fi services are available in all guestrooms and in the hotel's public areas. Enjoy complimentary weekend shuttle bus and book Horizon Club Room and above or Airport drop-off service to enjoy one-stop airport VIP service. Guests may enjoy long stay service when stay for 14 days or above ... more less
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- Also Known As:
- Shangri La Hotel Dalian
- Shangri La Dalian