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“Shangri-la stands for its reputation”

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Shangri-La Hotel Dalian
Ranked #1 of 1,201 Hotels in Dalian
Certificate of Excellence
Shanghai
Level Contributor
107 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Shangri-la stands for its reputation”
Reviewed November 5, 2012

I spend two nights there last week, Shangri-la certainly keeps its standard well. Room was clean and comfortable. Shower was powerful and the food was superb (tried restuantrants & room service). The best part is all staffs gave guest the warm Shangri-la welcome. Downside: it's a rather old hotel with tranditiaonal deco, slightly dark.

Room Tip: Ask for a sun facing room if you travel in winter. The other side of the building can be cold.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MinibearX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Ellon, United Kingdom
Level Contributor
171 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 2, 2012

I had the good fortune to stay at the Shangri La Hotel Dalian, China last week. I stayed on the Club Floor and found this to meet the Shangri La standards in all boxes. The food was superb, the staff courteous and the airport service second to none. If you are lucky enough to get the chance, make this hotel your stop in Dalian.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rennie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
111 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed October 19, 2012

Stayed at this hotel for 5 nights and must say that the service is good. I was quite impressed that my comments previous stay on my request was taken into consideration and was met upon my check-in this time!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 29, 2012

Stayed in Shangri La hotel in Dalian from Aug 27 for one night. Took the hotel transport pickup at airport on arrival. Excellent service, prompt and efficient. Checkin was ok, smooth and fast. Room was clean, comfortable. Typical Shangri La standards.

Had lunch at the cafe buffer. Good spread and quality. Used the business center meeting room to conduct meetings for one day. Good service. No issues. Used the indoor pool, functional and clean. Had dinner at the japanese rest. Good service but food was 100% as expected from a typical Shangri La but it was a good attempt anyway.

Took the hotel transport to airport and again excellent service. Hotel to airport without traffic was less than 15 mins, but with traffic can be 40 mins.

Overall, good and comfortable stay.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WYJ2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 28, 2012

Outstanding hotel amenities, like all Shangri La's. However, ...
Concierge was unable to locate any type of English guide or translator for both tours inside city, or for outside the city. The concierge sent me to Travel Desk within the hotel, their help was even less. They had no English speaking, and had zero brochures in English. They sent me back to the Concierge desk. I was able to locate 2 guides by surfing the web, After a bit of hunting. It took 24-48 hrs for these tour guides to respond positively to my desire for a guide. However, it was time for me to leave, so pretty much resorted to traveling on my own... Point here is, you expect the #1 hotel in the city,to have #1ability for their guests to have tour guide support that is available from the Internet... Also, should not the Travel Desk be supported with at least one English speaking agent, and maybe just one English brochure, or just one map with English??

Had lots of time to use the exercise room, the spa, the pool, steam room, sauna.. They were superb...

Room Tip: Upgrade to Horizon Lounge. Well worth the additional 300Y per day. Breakfast that costs 170Y is...
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 6, 2012 via mobile

The Good
- Despite some reviews the service here is the best in Dalian in my opinion and I have stayed at most of the similar choice hotels in the area. Standards of spoken English are generally higher than I've found elsewhere too
- Whilst the hotel is aging they have recently updated the lobby and some of the conference areas. The rooms are not the newest but do feel comfortable and homely
- Excellent breakfast buffet in the main restaurant and a decent option on the exec floor

The Bad
- it is getting old (a new Shang is being build behind it now), and the rooms in particular are not to the standard of the much newer Intercon or Hilton nearby
- Downstairs bar is dead, go elsewhere for a decent drink

In Summary
It remains my first choice in Dalian on service and the breakfast buffet, but other new international hotels are offering close options by the standards of their room facilities

Stayed June 2012, traveled on business
Helpful?
Thank TucoRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WV
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 28, 2012

Have stayed at the Shangri-La in Dalian several times, the most recent being in May, 2012. If you are a frequent guest of other Shangri-La properties you will likely find this one almost to the standards of those in the larger cities. It is still a very nice hotel with clean, reasonably sized rooms. The staff is generally helpful and accommodating. The breakfast is good with multiple selections of both Western and local fare. As compared to other hotels in Dalian, i believe this is one of the best hotels available.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PirateLA40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Dalian

Property: Shangri-La Hotel Dalian
Address: No.66 Renmin Road, Zhongshan District, Dalian 116001, China
Location: China > Liaoning > Dalian
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Dalian
#1 Business Hotel in Dalian
#1 Luxury Hotel in Dalian
#12 Best Value Hotel in Dalian
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Dalian 5*
Number of rooms: 563
Official Description (provided by the hotel):
The 563-room Shangri-La Hotel, Dalian is located in the heart of the city's booming commercial district, home of the city's top banks, restaurants and largest modern shopping mall. Only 20 minutes from Dalian International Airport and overlooking the harbour passenger terminal, the hotel offers a host of on-site food, entertainment and leisure options as well as north-east China's most comprehensive range of conference, meeting and banqueting facilities and services. Complimentary broadband Internet access and Wi-Fi services are available in all guestrooms and in the hotel's public areas. Enjoy complimentary weekend shuttle bus and book Horizon Club Room and above or Airport drop-off service to enjoy one-stop airport VIP service. Guests may enjoy long stay service when stay for 14 days or above. ... more   less 
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Also Known As:
Shangri La Hotel Dalian
Shangri La Dalian

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