We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and comfortable.”
Review of Grand Park Wuxi

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Park Wuxi
Ranked #13 of 667 Hotels in Wuxi
Mississauga, Canada
Level Contributor
278 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Clean and comfortable.”
Reviewed March 22, 2012

I understand that once this was the top Hotel in Wuxi but those days were more than a decade ago. The Hotel shows its age but was clean and comfortable. Breakfast was slightly below average for our trip to China but still quite decent. The pool was fun but they have a mandatory bathing cap rule which they let us get by without since we were with a half dozen kids and had no way of getting caps. The recreation and health club fasicilities were ok. Nice change rooms with hot tubs, steam baths, saunas and showers.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeffS_Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, March 12, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your constructive feedback on the "a mandatory bathing cap rule" and we certainly review the process to seek for improvement.

We take all guest comments very seriously and once again, we apologise for the inconveniences you had on your last stay. We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

171 reviews from our community

Traveler rating
    39
    98
    26
    6
    2
See reviews for
22
7
7
40
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Penang. Malaysia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 12, 2012

Just recently check in on 18 Feb 2012 with my family and stay for 02 nights.Breakfast is nice with mixture of western and Chinese. However the waiter need more training in term of service. It happen that during the breakfast when I 'm ate half way and leave the table to get some drink , the staff just straight away clear your plate, fork and spoon even my family member still sitting there without asking. The staff even take away my dad 's half cup of coffee even my father still sit over there. It seems like the restaurant ask you to leave immediately.
I'm straight away sound this to the restaurant 's superior, however no even "Sorry" from their Superior of their staff.
With friendly Front office Staff. Nice modern room with great location of the hotel . Very convenient for shopping and eating. It is just walking distance.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jazmond G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, March 12, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your constructive feedback on the "the waiter need more training in term of service " and we certainly review the process to seek for improvement.

We take all guest comments very seriously and once again, we apologise for the inconveniences you had on your last stay. We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 16, 2012

This hotel is centered close to the center of town. For business people it may not be the best location as you may be a good 30 - 45 minutes away from many areas for business. However there are many places to see and things to explore. Overall a good hotel, clean, and decent with nice room layout.

Room Tip: The rooms are pretty well laid out. There is a hotel and fitness center on the 7th floor with a spa...
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PH22779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, March 12, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your recent visit to Wuxi and for taking the time to share your feedback.

We look forward to having another privilege of welcoming you back again in the near future.


Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed December 4, 2011

This hotel is located in downtown Wuxi. The facilities of the hotels are great. However its breakfast has 2 floors, make sure you go to the seventh floor one as its ninth floor restaurant does not have good food at all.

It is a five minute walk from the well-known and high-end shopping area where there are a lot of shops, restaurant, etc. Right opposite to the well-known area is a market in which there are daily stuff available including beers, stinky tofu, cheap shoes, etc.

Like most urban centers, it is a drag to walk across the street from the hotel even when you have the green light on your side.

Right beside the hotel, there is a cake shop for those who want sweet items. I have not tried it myself but people that tried its food said it was good.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaymondHua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, September 4, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your previous visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to learn of your experience. Unfortunately we had only started the response function recently and could not address your concerns sooner. We would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We look forward to having another privilege of welcoming you back again in the near future.

Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed September 25, 2011

Date of Stay: September 4-7,2011
Room Type: 2 Bedroom Apartment
Reservation Method: Hotel Website

Loyalty Card: None



Airport/Hotel Transfer: My dad's friend arranged for a car and driver to pick us up from Pudong International Airport and drive us to Wuxi which took about an hour and a half. I think if you are traveling alone, the best option is to take a train which leaves practically every hour but if you are traveling in a group, just get a van since it's pretty affordable and you can stop anytime and go anytime too.


Check in: They initially had a hard time locating my record, I had to show they my reservation before they could reconcile their records.

Room: Was very impressed with the room, yeah it's a bit old but it was still big. We had a problem though since I reserved only for 3 adults and din't expect my dad's friend to stay with us, the hotel gave us a King and Twin Bed configuration. So one of us had to stay in the couch.

Bathroom: Pretty standard, quite big but then not impressed one bit. But for less than 1000RMB per night you really can't complain.

Breakfast: Typical Chinese Hotel breakfast with a few western selection...it wasn't really bad but its not really good either.



Check-out: Nothing wrong, check out was fast since we were running to catch a meeting we had to make it quick so thankfully the staff were very accommodating. Oh I left my wifi router when we left, they sent it (for 15RMB) to our hotel in Shanghai the following day.

Overall: Nice location since its next door to a mall and shopping streets, it's centrally located so its a really good choice.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Keslergo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, September 4, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your previous visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to learn of your experience. Unfortunately we had only started the response function recently and could not address your concerns sooner. We would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We assure you that this is an isolated incident and we have undertaken thorough checks and precautionary measures to ensure it is not repeated. We remain committed to creating exceptional experiences for all our guests.


We take all guest comments very seriously and once again, we apologize for the inconveniences you had on your previous stay. We trust you will allow us to restore your faith in our hotel and team here upon your next visit to Wuxi

Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wuxi, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2011

Close to the railwaystation, good hospitality of the staff, nice room service everyday. Good westrn style breakfast and chinese style as such. Most of the staffs there can speak english. Booking of the hotel is easy but they ask for initial deposit which is of slightly higher value. However other facilities are excellent but a little expensive as well

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Ind_travel_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, September 4, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your previous visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to learn of your experience. Unfortunately we had only started the response function recently and could not address your concerns sooner. We would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We look forward to having another privilege of welcoming you back again in the near future.

Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 27, 2011

This is one of my favourite hotels when in Wuxi and have stayed in this hotel many times (even during its erstwhile Sheraton days). Its on the main shopping street in Wuxi and within walking distance to many international restaurants like Pizza Hut, TGIF, McDonalds, etc. The hotel staff is good and their buffet is sumptous. They will also oblige by taking care of your special requests in their buffet. Many sightseeing places, authentic Chinese shopping areas and railway station are nearby. Most of the staff understand English.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank siddd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review, September 4, 2013
Dear Valued Guest,

Thank you for choosing Grand Park Wuxi as your preferred choice of stay during your previous visit to Wuxi and for taking the time to share your feedback. We at the Grand Park Wuxi were very disappointed to learn of your experience. Unfortunately we had only started the response function recently and could not address your concerns sooner. We would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We look forward to having another privilege of welcoming you back again in the near future.

Thank you,

Helen Man
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wuxi hotels
2.0 mi away
Kempinski Hotel Wuxi
Kempinski Hotel Wuxi
#1 of 667 in Wuxi
451 reviews
0.3 mi away
Hyatt Regency Wuxi
Hyatt Regency Wuxi
#4 of 667 in Wuxi
100 reviews
1.4 mi away
Hotel Nikko Wuxi
Hotel Nikko Wuxi
#7 of 667 in Wuxi
163 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
InterContinental Hotel Wuxi
0.3 mi away
Deacon House Wuxi
Deacon House Wuxi
#17 of 667 in Wuxi
10 reviews
7.3 mi away
Pullman Wuxi New Lake
Show Prices
Show Prices
Show Prices

Been to Grand Park Wuxi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Park Wuxi

Property: Grand Park Wuxi
Address: No.401 Zhongshan Road, Chong'an District, Wuxi 214003, China
Location: China > Jiangsu > Wuxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Wuxi
#9 Business Hotel in Wuxi
#13 Luxury Hotel in Wuxi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Park Wuxi 5*
Number of rooms: 353
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, DerbySoft Ltd Shanghai HQ Supplier Direct, Ctrip TA, TripOnline SA, Cancelon and HRS so you can book your Grand Park Wuxi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Wuxi Hotel Wuxi
Sheraton Wuxi
Hotel Grand Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing