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“Hidden gems in Wuxi”

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Pullman Wuxi New Lake
Ranked #5 of 669 Hotels in Wuxi
Certificate of Excellence
Shanghai, China
Level 6 Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Hidden gems in Wuxi”
Reviewed October 19, 2013

I stayed one night in this hotel. It is true that this hotel is quite far from Wuxi railway and Downtown but for my opinion it's acceptable. The cab from downtown or railway cost me around 45RMB or approx.US$ 7-8. The next day I went to Lingshan Buddha statue and the cab cost me 120RMB or approx. US$ 21. I don't mind to pay that much for a cab but I can stay in US$300 value by just pay US$100/night
Since there were not so many people stay there, the service was super nice.
The room is brand new, spacious room(I stayed in standard room), complimentary bath salt, very comfortable bed. It's worthed to stay! If you want to escape from the crowded down town life style, I recommend you to choose this hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taufit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Wuxi, Manager at Pullman Wuxi New Lake, responded to this review, October 21, 2013
Dear guest Taufit: Thank you for your kind comments, I am very pleased that you enjoyed your stay with us and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
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    14
    6
    9
See reviews for
43
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Miami, Florida
1 review
Reviewed September 12, 2013

My son and I stayed two nights at this brand new hotel located in Wuxi New District, the location is quite far from downtown, but close to business center of Wuxi. Hotel's facilities are wonderful. the selction of food was very nice. the service are excellent. We enjoyed our stayed, will come back next time when visit Wuxi again. Overall, very nice hotel, friendly staff, great vaule for such new Accor hotel.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minnieyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Wuxi, Manager at Pullman Wuxi New Lake, responded to this review, September 17, 2013
Dear minnieyu, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vittorio Veneto, Italy
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 2, 2013

Many problems met in this hotel, first of the location is not easy to found and far away from the city, if you not have the car is hard to reach and espensive by taxi.
check in staff ask you to pay in advance, not deposit but pay ! new staff, so maybe in future is ok.
so when you have to sign the receipt of the dinner on the restaurant they not accept your charge on the room because no deposit there ....so you need take care to let whem to open a deposit during check in.

At end of all you think to sleep in relax nice new room, but the surprise is on the next room because the insulation betweem the rooms is low and you can listen everythink all others speak just behind the wall.
Take care , no secrets are preserve. Remember to the check in staff to keep the rooms near you empty so you can also sleep , otherwise enjoy your noise night !

Room Tip: take a update gps with you and keep the room far from other guests
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toto196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Wuxi, Manager at Pullman Wuxi New Lake, responded to this review, September 8, 2013
Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2013

It took the taxi driver some time to find the hotel as there's no clear signs en route. However you won't be disappointed when you stepped into the lobby. Due to its
location, obviously there weren't too many guest and the restaurants were offering
only limited service. The quality of food at the Chinese restaurant was satisfactory
and service was very good and efficient. The décor of room is better than
the Pullman in Shanghai and I'll probably stay another night in next visit.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Gemhunter2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Wuxi, Guest Relations Manager at Pullman Wuxi New Lake, responded to this review, August 28, 2013
Dear Guest,
Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake, we very much appreciate your comments, it is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Wuxi New Lake

Property: Pullman Wuxi New Lake
Address: No.30 Hefeng Road, New District, Wuxi 214135, China
Phone Number:
Location: China > Jiangsu > Wuxi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 669 Hotels in Wuxi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pullman Wuxi New Lake 4.5*
Number of rooms: 404
Official Description (provided by the hotel):
Pullman Wuxi New Lake is strategically located in the CBD of Wuxi New District, a mere 15minutes drive to the Wuxi International Airport and 5 minutes away from the Shanghai-Beijing high speed train station. It boasts 404 exceptionally well-appointed suites and guestrooms, equipped to meet the demands of today's modern business traveler. The hotel offers a choice of 4 restaurants, ranging from international cuisine to local and regional delicacies. Rejuvenation comes easy with options like a breathtaking indoor swimming pool, well-equipped gym and a therapeutic Spa. Featuring Wuxi's only 'Ladies Floor'- designed for the female executive seeking comfort, style and exclusivity. Complimentary Wi-Fi access is available throughout the hotel. ... more   less 
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