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Reviewed August 15, 2018

The hotel is located next to a big shopping mall, so if you need groceries, clothes, etc. it is very convenient. Breakfast is served downstairs but it is always crowded and the food is not very appealing. The lounge is not very impressive. The room itself is nice, with a big bathroom.

  • Stayed: June 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank andrewhanhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ling L, Guest Relations Manager at Sheraton Wuxi Binhu Hotel, responded to this reviewResponded August 17, 2018

Dear Mr.Han
Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for staying with us during your recent visit in Wuxi and sharing your feedback. Your comment means a lot to us to make improvement. We will continue to strive to provide every guest with memorable experiences. We look forward to welcoming you back to Sheraton Wuxi Binhu Hotel in the near future.
Sincerely, Sheraton Wuxi Binhu Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2018 via mobile

Very friendly people stays there for supporting anytime.
Rooms in good stand and very clean, I would recommend this hotel for anybody who travels to Wi-Fi.
Also, thanks to Lili for her great attention.

Stayed: August 2018, traveled on business
Review collected in partnership with 单个酒店
1  Thank Crokettt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vicky l, 公关经理 at Sheraton Wuxi Binhu Hotel, responded to this reviewResponded August 15, 2018

Dear Guest,

Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your feedback on tripadvisor. I am glad to hear you are satisfied with this stay and i will convey your comments to Lily, we hope to serve you again in the near future.

Sincerely,
Sheraton Wuxi Binhu Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2018 via mobile

Hotel is nicely locate at Downtown, nice shopping center across the street within walking diatance. Hotel staff is extremely helpful. Expect to order an omelette, forget about it and the Chef will find you and bring it to you with pleasure. Or juggle between your carry-on, backpack and your to go coffee and you will find Miss Lilly offering her help. An extra hand to hold your cup of coffee. Little things that makes a difference.
Will for sure come back in the future.

Stayed: August 2018, traveled on business
1  Thank lauredepontes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vicky l, 公关经理 at Sheraton Wuxi Binhu Hotel, responded to this reviewResponded August 13, 2018

Dear Guest,

Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your feedback on tripadvisor. I am glad to hear you are satisfied with this stay and i will convey your comments to Lily and our Chef, we hope to serve you again in the near future.

Sincerely,
Sheraton Wuxi Binhu Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2018 via mobile

Very comfortable and people always glad to have you there. Many Thanks to Lily, Sergio, Candy and Bamboo to make all the time there special and closer to home experience. Good options for food, need more for drinks, but never the less, a nice time spent!

Stayed: May 2018, traveled on business
1  Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vicky l, 公关经理 at Sheraton Wuxi Binhu Hotel, responded to this reviewResponded August 9, 2018

Dear Danny,

I am glad to finally see your comment on Trip Advisor. So happy that you had a good time on your previous stay (even though I already knew it).
We are all looking forward to welcoming you back soon (as I heard you'll be back soon).
In the mean time, enjoy your time back home.
We'll make sure that your next time here is going to be even more memorable than the previous one.

Kind regards,
Lily

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Reviewed August 3, 2018 via mobile

I enjoyed my stay in this hotel. The location is very good, near to subway station as well as a big shopping center.
The staff is very kind and nice, making the service special, particularly the GSM Ms Lily

Stayed: August 2018, traveled on business
Thank atiso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vicky l, 公关经理 at Sheraton Wuxi Binhu Hotel, responded to this reviewResponded August 5, 2018

Dear Mr. Atiso
Thank you so much for your review on our hotel, this means a lot. I am happy to see that you enjoyed your stay and I hope to see you again soon as it was a pleasure meeting you.

GSO Lily

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