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“Excellent - worth visiting again!” 5 of 5 bubbles
Review of DoubleTree by Hilton Hotel Wuxi

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DoubleTree by Hilton Hotel Wuxi
Ranked #8 of 659 Hotels in Wuxi
Certificate of Excellence
Hong Kong, China
Level Contributor
342 reviews
243 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Excellent - worth visiting again!”
5 of 5 bubbles Reviewed August 17, 2013

I've stayed in DoubleTree by Hilton Wuxi in mid. August for 7 nights.

Pros:
+ Though I use my HHonors points to exchange for my stay, my reservation is still upgraded from King Bed to King Bed in Deluxe Floor at 21/F with lounge access because of my Diamond Membership that I greatly appreciated.

+ The hotel looks like a Hilton rather than a DoubleTree hotel that I visit domestically (like DoubleTree Beijing, DoubleTree Chongqing). In particular, services exceeded my expectation in terms of DoubleTree's standards.

+ There is both the Wi-Fi and the wire Internet connections in my room. The connectivity is great especially there is less restricted access to foreign websites.

+ The breakfast offered in the lounge at 23/F is great. Actually, there are not so many people visiting the lounge, which makes the lounge access more peaceful and enjoyable.

+ During the weekend, there is no breakfast offered in the lounge but one can go downstairs at the lobby level to have the breakfast. The varieties of the food and drink provided are great, though it will be better if there is peanut butter ...

+ The hotel is located very close to the Wuxi International Airport. It's about 10-minutes drive and the taxi costs only CNY$22 per trip.

+ Though the hotel is located not close to the downtown, one would ask the conceige to help order taxi services, and it takes just 15 minutes to go there. Further, it's close to the Wuxi-Singapore Industrial Park too.

+ The hotel is next to a great food mall Euro Plaza, in which there are Starbucks, KFC, Papa John, a Chinese fast-food shop, and a few other restaurants (Korea Style, Western Style, Guangdong style).

+ The fitness center is great. There are sufficient treadmills and weights for one to enjoy a great workout.


Cons:
- During the evening busy hour, both the Wi-Fi and wire internet connections are of significantly slower speed.

- It will be great if the hotel does not allow those who do not wear sports shoes visiting/using the fitness center.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edward-A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, August 19, 2013
Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Flemington
1 review
5 of 5 bubbles Reviewed June 21, 2013

This is a great hotel with nice facilities and friendly staff. I will definitely come back in the future! The only bad experience was that there were mosquitoes in the business center, which needs to be taken care of.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Junyan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, July 14, 2013
Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. Thank you for your kindly suggestion also,we will pay attention to it and we will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! - Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

The Doubletree by Hilton lives up the standard that one expects from the Hilton brand. Very nice accommodation and great breakfast. Check in / out went well. Improvement to the airconditioning would be good (seems to be a problem in many hotels in China) and free wifi in the hotel lobby only.
Seems a relatively new hotel and feels like it.
Breakfast caters for eastern and western tastes and staff were very helpful.
All up - well recommended hotel

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ranch100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, July 14, 2013
Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. Thank you for telling us the place you are not satisfied with .We will improve the deficiencies and continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 1, 2013

Very nice hotel, everything was up to expectation ! Friendly hotel staff, Hot cookies give away when you arrived the hotel @ the check in counter. security was good, breakfast was good, location was good too.. few restaurant and bar , just 100meter away from hotel. Overall is a very nice hotel But just the room was too warm....

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Weichun L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, July 14, 2013
Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. Also thank you for telling us the place you are not satisfied with .We will improve the deficiencies and continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 30, 2013

Excellent hotel, fitness center, and full size pool for laps. Recommend this hotel in Wuxi for business or pleasure. Unlike many beds in China, this was a very comfortable, clean bed. Restaurant had plenty of choices and a good buffet for breakfast.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Dale Lynn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, July 16, 2013
Thanks for staying at Doubletree by Hilton Wuxi! We are so glad to hear from you had an excellent and expected experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! - Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caves Beach, Australia
1 review
5 of 5 bubbles Reviewed May 29, 2013

Hotel is new and well in line with Hilton Hotels international standards. Decor and room facilities are excellent and expected with such a new hotel. Staff at reception and in the restaurant were very friendly and overall seemd very happy in their job, something that I have not seen in other hotels in China - I am sure this is testimony to their training and the attitude of hotel management for this WUXI hotel.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Peter John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, June 24, 2013
Thanks for staying at Doubletree by Hilton Wuxi! We are so glad to hear from you had an excellent and expected experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! - Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 16, 2013

This hotel is a bit far from the city center, but close to big traffic junction. Good if you are coming with a car. Not many guests in the hotel, so it was quiet and nice. Mostly used by groups. Room was great and big. There are many foreign TV channels, safe in the room, wifi internet accessible everywhere - in the rooms and the lobby. Room temperature was not adjustable and was a bit cold for this time of year.

Food in cafeteria could be better. They try Chinese, Western and Japanese style cooking, but in none of them they are successful to put it mildly. BUT, there are KFC just outside hotel.

There are nicely decorated bar and Chinese style garden.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tokyocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review, June 24, 2013
Thanks for staying at Doubletree by Hilton Wuxi! We are so glad to hear that you had an enjoyable experience at our hotel. Our hotel had convenient transportation. It takes 15 minutes to down town and 30 minutes to the main scenic area by car. Looking forward to your next visit! - Tony Ji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Wuxi

Property: DoubleTree by Hilton Hotel Wuxi
Address: No.19 Gaolang Road, New District, Wuxi 214028, China (Formerly DoubleTree by Hilton Wuxi New District)
Phone Number:
Location: China > Jiangsu > Wuxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 659 Hotels in Wuxi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Wuxi 4.5*
Number of rooms: 412
Reservation Options:
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