My wife and I came to Kempinski Wuxi to spend our holiday several days ago during Chinese spring festive. We never stay in this chain before, so we want to try Germany style this time.
The overall feeling is this is a 5-star business hotel. We were lucky to upgrade to executive floor. Not just for this favor. I'd like to say check-in and check-out staffs are both good and professional.
The room is spacious. Bathroom is very good and also has big space. Shower and toilet are both separated. The design is very convenient for us.
Since our package includes buffet dinner and breakfast, we have more direct experiences about food in hotel. The buffet quality is average compared with other 5-star hotel. Choice is limited and some foods are limited to supply. For beverage, only Cola, Spirit and black tea can be chosen in dinner. I have to say it is terrible for such high-end place.
Last but not least, some staffs are not very polite and helpful. It comes from very tiny things but must be aware by customers.
In all, facilities are good but service need more improvements. For business hotel, it is okay not anticipate more for others.
- Official Description (provided by the hotel):
- The Kempinski Hotel Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District. ... more less
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- Also Known As:
- Wuxi Kempinski Hotel