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“Beautiful hotel, excellent service”

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Garden Hotel (Daichengqiao Road)
Ranked #17 of 1,457 Hotels in Suzhou
Certificate of Excellence
Reviewed July 28, 2014

Stayed at this hotel last year and wasn't disappointed. The entrance lobby was beautiful and the room very comfortable. I thought this hotel was excellent value for money. Would definitely stay again.

  • Stayed: December 2013, traveled with family
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2  Thank Eileen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 22, 2014

I loved absolutely everything about this hotel - it was one of those hotels where attention to detail shows from the minute you walk in. From the light, pleasant scent wafting through the lobby, to the old Suzhou architectural details of the buildings, to the qin (traditional Chinese instrument) player in the evening... almost everything was perfect.

The old part of Suzhou, where this hotel is located, is relatively chaotic and prone to traffic, but as soon as you walk through the front gate of this hotel complex, you're transported to another world. The location, by the way, is phenomenal for tourists, and makes it very easy to return to the hotel during the day to take a break (during the hot Suzhou summer, you will certainly want to!). It was nice to be able to walk right across the street to the Master of Nets Garden, too.

The only slight complaint I have is regarding the wifi; there is a separate wifi network for each room, labeled by room number, by all of the networks are open. We had issues with others jumping onto our room's network, which would slow it down, so then we would jump on another room's network, which I'm sure caused their network to slow. Password-protecting each room's wifi network would easily fix this issue.

A note for non-Chinese-speaking travelers - please don't be put off from staying here because it's not an international chain. While I speak some Chinese, I noted that some of the staff at reception spoke limited English - enough to get by with check-in and check-out, I would think. Everyone was very friendly and eager to help, and the fact that this hotel isn't part of an international chain really added to the charm; it felt like an upscale experience that was also unique to Suzhou, instead of generic.

We got a great deal on a room here for a weekday stay - if you're looking for a deal, try and book a twin room in the main building near the road (there is some vague traffic noise, but really not enough to be a bother, and we heard no noise at night). We showed up without a reservation and asked about availability, but the same deal we received was also available online through a travel website (I believe agoda) and in hindsight, I think it would have been easier to just book ahead, as reception initially tried to offer us a much pricier room (of course, that's their job).

We are budget travelers and this was a "splurge hotel" for us, and was absolutely worth every penny. I hope to come back to this hotel someday.

  • Stayed: July 2014, traveled as a couple
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3  Thank ChiGalOutNAbout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

I had a three day stay in late May 2014. This is a very good hotel, with a good location for tourists. The rooms are large, non-smoking rooms are available, each room has daily complimentary 2 bottles of water and fresh fruit, the air conditioner works well. The front desk, concierge, bartenders, most of the restaurant employees speak English. The wifi was fairly slow, but did always work.

You have good security, with gate guards and someone always on the door. Directly out from one of the gates is a trinket street where one can buy low cost novelty items (for Americans, bid about 10% of the opening bid). One block over are many international bars, jade stores, and art stores. A downside for those with children is the many prostitute bars that open around 10 pm, located within a few blocks of the hotel.

I had the breakfast buffet, mostly Chinese dishes with a few western choices (bacon, fried eggs, toast, yogurt, etc.). I was unable to use the restaurant at night, as it was rented for weddings.
My Chinese friends said the restaurant had good Suzhou style food. The bar was well stocked with reasonable hotel prices (30 RMB for Heineken).

Over the years, I have stayed in about 15 Chinese hotels. This one was in the top 2 or 3. Highly recommended

  • Stayed: May 2014, traveled on business
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2  Thank bufordshighway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2014

In the heart of the city, is this newly renovated hotel. It has a tranquil atmosphere and is a typical upscale Chinese hotel.
Really nice rooms with a big bathroom and all you need. WI-FI in every room as well.
I really enjoyed the stay and would choose the hotel again if I want to live in the city center.

  • Stayed: May 2014, traveled solo
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1  Thank Flemming R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2014

Luxurious,impeccable hotel , good food, good service what more can you want?

Oh yes it was not expensive either - when they heard we were considering another week they gave us corporate rates just as good as Agoda.
The pool is fantastic, the gym , basic and the grounds are wonderful .
Thank You Roman

Room Tip: We asked for a non smoking room after the first night and got it as there is a non smoking wing . Yo...
  • Stayed: April 2014, traveled as a couple
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1  Thank AndrewL54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2014

A delightful oasis in midst of a bustling city located in an attractive garden with eight historic villas.
Extremely generous and comfortable room, absolutely the best mattress encountered in many many trips and surprisingly quiet once room door shut.
Staff were most helpful (sufficient English to assist) and the location was superb, just across the road from Master of the Nets Garden and a 10-15 minute walk to canalside old street and pedestrian mall.
Breakfast buffet was reasonably extensive and provided more than sufficient for western tastes.
In the immediate vicinity were many small shops, restaurants, bars and tea/coffee places.
We would certainly return here.

Room Tip: We stayed on ground floor of Villa 8 which was superbly quiet even if slightly further away from rec...
  • Stayed: May 2014, traveled as a couple
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1  Thank Lochie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

This hotel exceeded our expectations. We chose it as the hotel's website mentioned its garden and proximity to the master of the nets garden. We were favorably impressed with all the faculty offered, the nice room and good bed compared to the chain hotels in China, the breakfast buffet and it's fat den. Several good restaurants are in the neighborhood, e.g Water Paradise and Bistronomy. The hotel is quiet, the desk staff and bellman are friendly and many are English speakers ( a special shoutout to Bruce who welcomed us on our first day). The downside is the hotel is that it's a good distance from the Garden of the Humble Adminstrator, but taxis are plentiful. Just be sure to get the destination addresses written for you in Chinese to make it easy for you to travel around, just as you should do in any Chinese city.

  • Stayed: April 2014, traveled as a couple
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2  Thank ksblindsquirrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Hotel (Daichengqiao Road)

Address: No.99 Daichengqiao Road, Canglang District, Suzhou 215006, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#4 Family Hotel in Suzhou
#7 Spa Hotel in Suzhou
#7 Romantic Hotel in Suzhou
#10 Business Hotel in Suzhou
#16 Luxury Hotel in Suzhou
#22 Best Value Hotel in Suzhou
Price Range: $100 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Garden Hotel (Daichengqiao Road) 5*
Number of rooms: 236
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Also Known As:
Garden Hotel Suzhou

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