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“Great Business Hotel in Suzhou”

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Shangri-La Hotel Suzhou
Ranked #9 of 1,474 Hotels in Suzhou
Certificate of Excellence
Reviewed January 9, 2010

Great business hotel in Suzhou. Excellent service. Beautiful and comfortable rooms. Very good breakfast. One short side is a weak air condition... seems to be struggling to keep the room cool, and in summer this is critical.

  • Stayed: September 2009, traveled on business
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Thank RJS76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 - 215 of 805 reviews

An Agoda Traveler
Reviewed November 8, 2009

  • Stayed: November 2009
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Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed October 6, 2009

  • Stayed: October 2009
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Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 8, 2009

One of the best hotels I've ever stayed in. Gorgeous, comfortable room, full amenities, extremely helpful staff, great breakfast included, wonderful restaurants, I wouldn't stay anywhere else in Suzhou!

  • Stayed: December 2008, traveled on business
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Thank beenaroundtheworld82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2009

We decided to visit Suzhou in order to experience the legendary Chinese Gardens of Suzhou. The Shangri-La was our obvious choice as this is our preferred hotel chain in SE Asia.

The modern hotel set near the Amusement Land theme park in the new, western part of the city is fabulous, but it's a long way - 15-20 mins by taxi - from the old part of town where the gardens are.

We arrived at the weekend and the hotel was full of Chinese families there to visit the nearby theme park and the restaurant was heaving at breakfast time. No doubt these visitors were attracted by the extremely reasonable weekend rates. During the week the prices go up, but not by much.

English was widely spoken by the friendly and attentive staff who went out of their way to make us, some of the few westerners staying at the hotel, feel welcome and at home. The food in the main restaurant the Cafe Soo was, as usual in a Shangri-La hotel, of an extremely high standard. Both the breakfast and evening buffets catered for all tastes with both western and oriental favourites on offer. You could select uncooked meats and fish to be cooked in front of you to you own specification - one night I had a lovely piece of salmon and on another I enjoyed a succulent and tender steak.

We stayed in a lovely spacious corner room on an upper floor with amazing views and with a nice big bathroom with separate shower cubicle.

  • Stayed: July 2009, traveled as a couple
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1  Thank ErikTheBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2009

We stayed at the Shangri-La Hotel Suzhou for 6 nights and were in constant awe of the fantastic service and wonderful rooms. We were checked into our adjoining rooms within minutes of our arrival and were greeted by every person that we passed.

The rooms were very spacious, nicely decorated and very comfortable. It seemed like the staff members throughout the entire hotel were sincerely trying to make us feel as comfortable as possible.

The breakfast buffet is fantastic and for us was included in our room price of 700rmb per night.

The concierge cheerfully greeted us each day when we asked him to write down the location of the various sights we went to see and the doorman would always double check that the taxi driver knew exactly where we wanted to go.

As was mentioned in an earlier review, the gardens that Suzhou is famous for are spread throughout the city so there really isn't a perfect central location if you plan to visit them. There is a bit of a drive to get to the SIP area of Jinji Lake but it is well worth it. We paid about 45rmb for the drive there.

The attention to detail was outstanding and we would recommend this hotel to anyone.

  • Stayed: July 2009, traveled with family
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Thank shempel001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed June 21, 2009

  • Stayed: June 2009
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Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Shangri-La Hotel Suzhou

Address: No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Suzhou
#3 Business Hotel in Suzhou
#3 Romantic Hotel in Suzhou
#9 Luxury Hotel in Suzhou
#32 Best Value Hotel in Suzhou
Price Range: $130 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shangri-La Hotel Suzhou 4.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Shangri La Hotel Suzhou
Shangri La Suzhou

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