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“One of the good business hotel ...”

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New City Garden Hotel
Ranked #33 of 1,434 Hotels in Suzhou
Tel Aviv, Israel
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“One of the good business hotel ...”
Reviewed August 2, 2013

Without a doubt, the interior designer of the rooms used the assistance of a businessman! The rooms are large, clean, and above all very functional for businessman. The desk is big enough and in the right place! with plenty of sockets, located on the right place !!! (no need to move furnitures or bend over in order to find one...).
Nicely designed bathroom with all you need!!
Hotel swimming pool, a semi-Olympic and fully equipped gym.

Alongside the hotel u can find Italian/ French chef restaurant ! Highly recommended.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    75
    72
    13
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    4
See reviews for
6
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62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Korea @ moment
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 16, 2012

Please note, there is old and new part of the hotel. I have a room in a new part.
Room size was great. King size bed ,luxury bathroom including shower + bath. All well decorated and stylish.
Simply great.
Selection of buffet breakfast was great with lot of selections.
Greta choice. Would go back definitely without considering any other hotel in vicinity.
Only complain goes to lack of Wi fi internet in the room. LAN connection provided.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kesa021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
197 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 30, 2012

I am writing to share some opinion on the coffee shop at the hotel's old wing.

my family and I went for buffet dinner there on 27/11. Obviously, some staff were reluctant to collect plates as i waved them and took plates by myself several times.

Besides placing cards on table to remind guest not wasting food, it is recommendable to seek some other ways to prevent it such as assign few staff to help guest take food or separate food into small portion on buffet table for guest taking.

staff should be trained not to chit chat too much while they are working as they may be distracted to work. Honestly, I would say the buffet dinner being not worth from the perspectives of service.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank cancer1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 19, 2012

This is an outstanding Japanese hotel in Suzhou. It's very clean, the rooms are very large with many amenities, and great restaurants. There is a complimentary breakfast that is diverse and quite good. I highly recommend this hotel, which is also quite reasonable - about 800RMB / night.

Room Tip: Request an upgrade to the 8th floor which is the Fuji floor.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gjv12474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
Reviewed July 18, 2012

This is a beautiful hotel and is in my opinion one of the top hotels in Suzhou. The Lobby is very welcoming and once you enter the complex you are instantly greeted with warm reception. Although only a limited staff are competent in the English language they are always striving to exceed your expectations.

The room itself was quite lovely and new (stay in the East wing). The view was fantastic and the room itself was very large. Bathroom was beautiful too.

The Rhine Cafe has many options both Western and Asian choices. Delicious! The dumplings and desserts are to die for :)

I highly recommend those who come to Suzhou to stay at the NCGH! You won't regret it!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mkaiser222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bargara, Australia
Level Contributor
147 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 30, 2012

It looked good and even felt good at the start but then it went downhill. The beds were suitable for Chinese, many of whom seem to like to sleep on hard surfaces but we are decadent Westerners and don't. Breakfast was chaotic and to good quality. Overall, I'd look for somewhere else next trip.

  • Stayed June 2012, traveled as a couple
    • Value
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 3, 2012

The room is not too bad, equipped with all the necessary items. Service is good as well. Location is pretty centralised with quite alot of supermarkets, pubs/restaurants, shopping malls nearby. I stayed at the old wing of the hotel and it was decent enough. So I guess the new wing would be nicer, though more pricey. Best thing of the stay have gotta be the breakfast. Wide selection and absolutely fresh & yummy!

Areas which I think could be further improved: Some of the room facilities were faulty i.e. the lights and fridge. Smoking is prohibited in the rooms but I could smell the cigarette smoke in the room. Perhaps, they could improve on the detection and elimination of the smell. Wi-fi only at the lobby area, would be better to have it in the hotel rooms as well.

All in a all, a pleasant stay. Wouldn't mind going back again. :)

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunshiney17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New City Garden Hotel

Property: New City Garden Hotel
Address: No.1 Shishan Road, High-tech Zone, Suzhou 215011, China
Location: China > Jiangsu > Suzhou
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Suzhou
#37 Best Value Hotel in Suzhou
Price Range (Based on Average Rates): $
Hotel Class:3 star — New City Garden Hotel 3*
Number of rooms: 500
Official Description (provided by the hotel):
Suzhou New City Garden Hotel, located at the Suzhou High-tech Industry Development Zone, near the Bank of ancient Grand Canal, is the first hotel in the New District .Our hotel is located at the commercial center of Suzhou New District.There are picturesque and famous spots such as Hanshan Temple,Tiger Hill and other World Heritage Gardens nearby. 500 Meters to west, you will find Downtown Street, characteristic for its Japanese restaurants and bars.Only 3 kilometers from the ancient town, is the leading business hotel in Suzhou. ... more   less 
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Also Known As:
New City Garden Suzhou

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