We stayed here for 5 nights while my husband was here on business. The hotel staff were amazing - everyone we talked to was very pleasant and helpful. We had to change our departure date a couple of times, due to hubby's work schedule, and they were able to accomodate us each time. The hotel is very nice, though shows signs of age - chipping paint, rust in pool room. Our room was very spacious and clean, though the beds were small - not quite a U.S. double in size. The room was also well appointed - comfy beds, lots of pillows, nice TV, chair, desk & an easy to move side table. We were only provided 2 towels, even after I asked for more and they knew we had 4 people staying in the room.
The hotel grounds are beautiful!! An added perk is that admission to the adjacent park is free for guests. The girls loved walking around and feeding the koi. Our room also looked out over the park grounds - awesome view. Our daughters throroughly enjoyed both the indoor and outdoor pools.
We also ate on property - mainly because it was easy. Avanti's was very good, but very slow. My husband and I took turns taking the girls out to look at the fish while we waited, in part to keep them awake, but also to keep them occupied while their food was being cooked. We ate our other meals at the Garden Brasserie. The breakfast was good - we had to pay for 1 adult & 1 child, but got 2 meals for free each morning. Lots of fresh fruit & your typical breakfast items. Lunch and dinner (buffets) were pricey especially since we are there for several days - 350 RMB (1 adult, 2 kids) at lunch and almost 500 RMB (2 adults, 2 kids) at dinner. Their dessert island was great and the girls loved the ice cream station - they especially loved that they could go back for 2nds and try several different flavors.
- Official Description (provided by the hotel):
- Pamper your senses at Pan Pacific Suzhou, a private paradise in the heart of a city steeped in Chinese artistry, culture and tradition.Indulge in the culture of this quaint charming city at a sanctuary that fuses the artistry of local architecture with contemporary luxury. Pan Pacific Suzhou offers modern-day conveniences, outstanding service and state-of-the-art amenities. Let us inspire your imagination and heighten your senses with a stay at our 5 star hotel.Flanked by a magnificent backdrop of traditional gardens, our luxury hotel is just a one-hour drive from Shanghai, close to Lake Taihu and Hanshan temple. Spend time exploring Suzhou, savour gourmet meals, tempt your senses at our spa, or experience enchantment in our silk boutique. Discover your own private paradise at the Pan Pacific Suzhou hotel, where tranquility reigns. ... more less
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- Also Known As:
- Pan Pacific Suzhou Hotel Suzhou
- Sheraton Suzhou Hotel