Overall, the reviews about this hotel are right. Personally I like the convenience of having the newly opened Suzhou Metro station just right across the road in front of the hotel. The hotel is near the Xinhu Station (新湖站). Although the hotel is a little far from Suzhou city centre, the metro line makes the traveling into the old, scenic Suzhou town much easy and accessible.
Be warned that most taxi drivers may not know the location of this hotel. Please print out a good map and photo of the hotel building for easy recognition. Me and my friends (in 3 separate taxis) had a difficult time telling the taxi drivers the location of the hotel, despite that we had a chinese description of the place from a local China forum and that we speak Chinese. We were traveling from the Suzhou Yuanqu rail station. Lucky for me (being the point taxi), I recognised the building exterior (as I had reviewed TripAdvisor's photos before the trip) when the taxi stopped at the junction, and quickly directed the taxi driver to turn into the hotel's small road.
The apartment is clean and comfortable, and there's good Wi-Fi in the room and within the hotel. However, I find the breakfast a little sub-standard. There's very little variety of american/continental breakfast menu, and the coffee/tea very diluted. You'll need to travel a station down to get your regular Starbuck coffee.More