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“Lovely hotel in good location”

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Scholars Hotel Suzhou Pingjiangfu
Ranked #33 of 1,478 Hotels in Suzhou
Certificate of Excellence
Reviewed June 5, 2014

We had two nights at the Scholars hotel and were very happy. The hotel had lovely authentic Chinese decor and gardens and rooms were very comfortable and with everything you need. The staff were friendly, breakfast was good and it's in a good location. It was a few minute walk to Pingjian Road, a lovely little canal street with little shops and eating spots (lovely area to wander through) and walking distance to Humble Administrators Garden. . The only thing stopping a 5 star review is that the hotel felt slightly more like a more serious business hotel rather than the happy vibe we had from some of the other boutique hotels we had stayed in. We were still very happy with the hotel and the quality of the service.

  • Stayed: May 2014, traveled as a couple
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1  Thank LewisFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 48 of 112 reviews

Reviewed May 29, 2014

The stay at this hotel was average.....for the money we spent, it should have delivered more. When we opened the door to our room, the first thing we noticed that the cleanliness was substandard, with the cutlery still dirty. Not a good start. We rang service and a lovely lady explained that the cleaning was contracted out.....so....and they moved us to another room which was cleaned. Service was very average but thats what you expect for a government owned hotel. Was a great location in the old town area, with plenty of places to visit.
Will be back to Suzhou to visit, but not at this hotel.....sorry

  • Stayed: May 2014, traveled with family
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4  Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Although we stayed only a night, the whole setting was truly amazing.....we feel like we were in a typical chinese establishment with a truly modern touch. In short we were 'lost' in the past with a pleasant feel. The furnishing of the whole place including the rooms were something extraordinary and high standard. The service right from the check in to the check out is fast and efficient. Breakfast is extremely good with a wide variety to suit both the local and the western taste.

Room Tip: Use the executive rooms or the suites. The prices compare to the West/Europe is cheap as you can nev...
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  • Stayed: March 2014, traveled with friends
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Thank TWGoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2014

Great entrance, artistic ancient Chinese style lobby, nice garden, very friendly and very attentive and helpful staff. Very good location too, in walking distance to a nice canal and some parks/gardens.
But it didn't deliver the fancy boutique feeling you'd get when looking at their website. The rooms were clean and all, but it felt all a bit dark and damp, and a little bit run down.
Still, overall, quite ok, but not really fancy or that exciting.

  • Stayed: May 2014, traveled with family
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2  Thank mhe78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2014

We stayed at this hotel for 2 nights as it was rated 5 star. Our first impression of this hotel was that even though it was meant to be authentic it did look a bit run down. The breakfasts were adequate with more leaning towards Asian visitors but we could get reasonable food. The problems started when we realised that our iPod touch and camera were missing and we found that the window on our ground floor room could be climbed through with ease. After viewing videos we couldn't find anyone entering our room and believed the cleaning staff were honest. However it was seen that it was very easy to walk around cameras and get in and out without being seen. On discussing this problem with the manager he quickly suggested that it wasn't his problem. After much argument and effort on our part he agreed to refund firstly one day and then finally 2 days. He really did not want to do anything even though it was obvious to him and his staff it was a hotel shortcoming, he wanted us to walk away and take the loss. The police were informed but they did nothing. In summary this hotel shouldn't be rated as 5 star and should be seen as middle of the range 4 star only. The 5 stars hotels we have stayed at in other parts of China have been excellent and we would suggest you stay somewhere else in Suzhou if you can. Lastly after 13 days waiting the refund to our credit card has not come through even though we were given a receipt showing it had.

Stayed: April 2014, traveled on business
5  Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

This hotel is situated about twenty yards from the the tourist are of the canals with lovely shops and bars to visit. You will walk past a shop where they are cooking in the street and a long queue of chinese people are always waiting for their food - so we had to see what the fuss was about - and they are worth the queue - spring onion pancakes baked in a tandor style oven - toasty hot, cheap and delicious. I was gutted that we didn't have time on our last day to go and buy a bag full!
The hotel itself is lovely, the doormen are particularly friendly and the gardens are pretty.
Great selection of both chinese and western food at breakfast.
Our room was huge and all dark wood - modern but with a very chinese feel to it. We were very impressed and would love to go again.
oh, one little negative - the pool was cold and when my partner went for a swim the spa receptionist sat and stared at him doing his laps which he found offputting.

  • Stayed: April 2014, traveled as a couple
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Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

This hotel has beautiful well equipped rooms but lacks the sophistication that one would expect to go with them! Our room had a coffee machine but no coffee or milk.
The book of Services lists a 'Celebrity Lounge with signature cocktails' but when we asked at reception we were directed to a small area by the breakfast cafe where we were greeted by a man who just giggled when we asked if they did cocktails. He certainly didn't know what we were asking for and said they had a beer. I asked again at reception but they said there was nowhere for cocktails.
The restaurant staff lacked professionalism , but tried hard and the food,when it came, was good.
I expect one could find a more professionally run establishment but to look at and in terms of the quality of our, albeit 'deluxe' room , it was hard to beat

  • Stayed: April 2014, traveled as a couple
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Thank Judek34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scholars Hotel Suzhou Pingjiangfu

Address: No.60 Baita East Road, Canglang District, Suzhou 215006, China
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #33 of 1,478 Hotels in Suzhou
Price Range: $100 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scholars Hotel Suzhou Pingjiangfu 4*
Number of rooms: 130
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