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All reviews lake view jinji lake riva restaurant indian chef great hotel steak restaurant business trip pudong airport business traveler breakfast buffet shopping mall fitness center pleasant stay spacious room china lounge caramba
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Reviewed November 7, 2017

This is a very nice hotel and priced reasonably. It is a relaxing place to stay while in the area on business. The breakfast buffet has a little bit for everyone. The evening buffet is a great food experience as they have different types of food from around the world. The buffet also includes wine.

  • Stayed: October 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank SHTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded November 8, 2017

Dear InterContinental Guest,

Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our hotel buffet made your visit enjoyable. It’s our great honor to have your compliments on our hotel. Feedback such as yours is the biggest recognition to us all. We will continue to strive to achieve excellence at every level in the future.

Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2017

Second stay in this hotel. Very nice location around the lake with a lot of restaurants and shopping mall walking distance to the hotel. Nice gym with cozy indoor swimming pool. Bar with live band, lobby coffee shop and buffet restaurant are all good. Breakfast offers a large choice of western and chinese food. Good place to stay in Suzhou.

  • Stayed: October 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Anne-Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded November 6, 2017

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our nice location, gym, pool, live band, lobby and restaurant all made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2017

The Intercontinental Suzhou Hotel is one of my favorite hotels to stay at when visiting China. The hotel provides excellent service, very good western and eastern foods, and it is easily within walking distance to a shopping mall, restaurants, and Jinji lake to see the beautiful colored lights on display throughout the area. I usually plan my business trips to spend the weekend in Suzhou because there is so much to see and do and it never disappoints. This hotel also has a gorgeous pool on the third floor and work out room to help keep you physically fit that you need to explore to appreciate.

Room Tip: Always reserve or ask for a room on the lake side as the view can be breathtaking at night with the bridge and the building lit up.
  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Service
Thank don_taylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded October 31, 2017

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our excellent service, good western and eastern foods, location and swimming pool made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2017

I recently stayed here for 5 nights for a business trip. The hotel was very modern and reasonably-priced, and I had a great lakeside view. The breakfast buffet was excellent - with lots of choices. But my favorite thing about the hotel was probably the service robots. You can order small items to be delivered to your room (such as a bottle of water or toothbrush), and they will send service robots to deliver it to you!

Room Tip: ask for a room with a lakeside view
  • Stayed: September 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank MK2009Manhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded October 16, 2017

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our modern facility, reasonably-price, lake view, breakfast buffet, and service robot made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2017

If your going to have to work long hours in different country then it would be hard to beat placing yourself somewhere like here. The hotel was extremely comfortable, with good facilities. The view from the pool as the sun went down over the lake was amazing. I didn't have long enough there to savour all the different restaurants, other than the steak in the RIva restaurant was to die for....End of the night overlooking the lake from the 27th floor bar was a real experience to relish.
The club bar was extremely comfortable with a great range of drinks and buffet food, great when finishing of business at the end of the day.
The location was also great a short walk to the lake edge and over into the entertainment area at the side. Shopping centres were all excellent and very close to the hotel. For those westerners who need it there is Burger King and KFC nearby.
But it has to be said that the main asset of the hotel is it's wonderfully attentive and caring staff who looked after us so well. Too mnay names to mention all but Corinne , Janice, May all srping to mind. Thank you to them all.

Stayed: September 2017
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded October 12, 2017

Dear InterContinental Guest,

Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our hotel facilities, food and beverage,front desk service and location made your visit just like staying at your home. It’s our great honor to have your compliments on our hotel. We have shared your feedback with the respective team member, and also extend your appreciation to Corinne , Janice, May. Feedback such as yours is the biggest recognition to us all. We will continue to strive to achieve excellence at every level in the future.

Thank you again for your support and we look forward to welcoming you back home to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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