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“Outstanding Hotel”

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InterContinental Suzhou
Ranked #8 of 1,478 Hotels in Suzhou
Certificate of Excellence
Reviewed December 19, 2013 via mobile

This is a first class hotel nearby the lake, an interesting and picturesque location. Rooms are large, well-designed, and comfortable. Shut-out blinds were effective in blackening out the room at night and climate control was not problematic. The breakfast buffet, not included in my room rate, was a bit on the expensive side, but was of enormous breadth and high in quality.

Stayed: December 2013, traveled on business
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded December 19, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 - 210 of 542 reviews

Reviewed December 14, 2013

Excellent hotel in Suzhou Industrial Park (SIP), close to Jinji lake and the SIP Exhibition centre and Concert hall and the Times square shopping area. Excellent service, good meals especially breakfast, very comfortable rooms and a nice spa. Very quiet bar in the lobby and noisy bar with loud music and dancing bar staff also on the ground floor.

Staff all seem to have good english and were friendly and helpful.

A good place for a western visitor to SIP to stay.

  • Stayed: September 2013, traveled on business
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Thank ChrisB1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded December 19, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Very friendly, welcoming stay here in Suzhou. The hotel staff is very kind, caring, and helpful and their English is great. Accommodations are cozy, bed is amazing. Breakfast buffet has 5+ styles of cuisine. Highly recommended.

Room Tip: Construction on the NE side of the hotel. W side of hotel has lake views.
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  • Stayed: December 2013, traveled on business
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Thank MyOwnBobblehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded December 10, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

A very good 5 start hotel next to a shopping center. A lot of western food available at the shopping center. Hotel and shopping center both have english speaking staff, I was able to even order a sandwich without any problmes at the Subway that is located close to the hotel. Really good experience with very nice rooms and good services, for sure will visit again...

  • Stayed: November 2013, traveled on business
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Thank Marksur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded November 28, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your feedback and support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

Excellent stay. Standards of any Intercontinental in HK or Shanghai. I can not say enough good things about the hotel. The staff is excellent. Rooms are large and very upgraded. The gym and pool are excellent and many dining choices. This is now my most favorite business hotel in China hands down.

Room Tip: Get a view of the lake!
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  • Stayed: November 2013, traveled on business
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Thank kingatom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded November 28, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your feedback and support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

Excellent service, with helpful staff that are eager to please. Hotel location is excellent, near the subway station with good access to the historical sights and gardens, and near a huge modern shopping complex with modern conveniences. Hotel hardware is well designed and modern (not if you mind an open concept bathroom design that takes up half the room area), view of the lake is excellent. The executive lounge experience is world class, with generous breakfast spread, and happy hour nibbles. Sunday brunch experience at the restaurant is excellent too.

  • Stayed: November 2013, traveled with friends
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1  Thank towkaylim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded November 25, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your feedback and support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

I have stayed at this hotel 3 times (for a workweek at a time) in 2013 and have had a good and hassle-free experience every time. This is my preferred hotel for business trips to Suzhou.

Hotel is located next to Jinji lake and has easy access to lakeside walking paths, shopping malls and other points of interest for visitors. I am a runner and I have had the chance to take long runs along 3 different areas of Suzhou while based at the hotel.

Clean rooms, good service, varied breakfast spread, multiple restaurants (good food) & bars to choose from and plenty of staff available everywhere to take care of your needs. A business traveller cannot ask for more in this price range.

Room Tip: Try to get a lake facing room. The other side of the hotel faces a major construction site and somet...
See more room tips
  • Stayed: November 2013, traveled on business
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Thank Aniruddha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this reviewResponded November 18, 2013

Dear InterContinental Guest,
Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you again for your feedback and support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Suzhou
#5 Romantic Hotel in Suzhou
#8 Luxury Hotel in Suzhou
#39 Best Value Hotel in Suzhou
Price Range: $183 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Suzhou 5*
Number of rooms: 432
Official Description (provided by the hotel):
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 
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Also Known As:
Intercontinental Suzhou Hotel Suzhou

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