We (2 adults, 3 kids ages 10, 8, 6) stayed at InterContinental Suzhou for 2 nights in September during the mid-autumn festival long weekend. We stayed in a Deluxe Lake Twin room and a Deluxe Lake Suite (connecting rooms). The hotel is conveniently located nearby a large department store and a few shopping centres. The lake is a short walk away and lots of restaurants and tea places (English tea-Whittard, and Chinese tea place where you can listen to Kunqu opera). There is an amusement park within walking distance from the hotel.
(1) At check-in, we were told fresh fruits would be delivered to our rooms shortly. It took several phone calls to get the fruits.
(2) We requested non-smoking rooms, but were put on a smoking floor. After we made a call to front desk, housekeeping placed an air purifier in the room,
(3) The Suite provided club access on the 27th floor for 3 of us. Since we didn't use the room upgrade available to Ambassodor member, we requested that the other 2 people be given access to club floor. We were given access to breakfast free of charge, not the afternoon tea or cocktail.
(4) The Suite has a beautiful, unobstructed view of the lake.
(5) We got a foot massage at the spa in a private room. It's clean and relaxing, but were told it's about 50% more expensive than a local foot massage shop.
We have stayed at InterContintal hotels in other cities and countries, and InterContinental Suzhou fell short of the standard. The next time we visit Suzhou, we will probably try another hotel.
- Official Description (provided by the hotel):
- InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more less
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- Also Known As:
- Intercontinental Suzhou Hotel Suzhou