Stayed at Hotel Soul during my recent business trip and found all the positive reviews given by a number of reviewers were well deserved. For an independent hotel, I was pleasantly surprised with the level of guest services. Upon check in, I had encountered a problem with my credit card. The Reception Staff was very tactful in handling the matter as I asked them if I could be checked in first, feeling a little jet lag after a long flight from London and I will have the matter sorted out with the issuing bank. Truly felt at ease with how this matter was handled by a smiling Reception Staff as it could have been rather embarrasing if I were made to have the matter sorted out at Reception. The Business Room which I stayed in was spacious and comfortable. Wifi was available in the room and throughout the hotel including the Restaurants which was very useful and it was complimentary unlike a number of 5 Star hotels who are still to this day charges it's guests for this. Location wise is ideal should you need to go for a stroll nearby at Guanjen Street. Although taxis are not easily available in Suzhou, this was easily sorted out by the ever helpful Concierge. Had met up with a business associate at the Brasserie 101 where a buffet breakfast is served daily and the service was attentive enough. The hotel definitely serves its purpose whether you are staying here for business or leisure and I would recommend it to anyone that is visiting Suzhou. Thank you for a job well done, Hotel Soul !
- Official Description (provided by the hotel):
- Established in May 2010, Hotel Soul is the first contemporary boutique hotel in Suzhou, China. The 220 room hotel's design concept juxtaposes elements of modern and ancient China, celebrating the nation's remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Chinese restaurant Ying Fook Court serves carefully crafted Chinese cuisine and an innovative congee hotpot. On the second floor, Ying Fook Heen boasts a bright, spacious banquet hall and three VIP rooms perfect for hosting banquet receptions and business dinners for all occasions. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, making it the perfect choice for leisure and business travelers. ... more less
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