Read thru' many good feedback on this hotel and so booked 3 Executive rooms for my whole family of 11 with Agoda for a day.
I emailed directly to hotel after receiving no reply from Agoda on free shuttle service from Suzhou Train Station. Was pleasantly surprised to get a response in English (read a lot of negative reports on China's communication breakdown) from the hotel staff, Ainnol, confirming the complimentary transfer and the room bookings.
On the day of arrival, Ainnol himself was already waiting patiently for us at the train station with a big welcome signage (can't miss). He suggested many places of interest and when we requested for his assistance to bring us around, without hesitation and with his superior's acknowledgement, brought us on a private tour. Charge is only on the hotel's transport, no charge on his guided service! He even turned us down profusely when we tried to push him tips (have to force him to accept)!
We are truly blessed, with the grace of God, to have met with such superb service offered by this young man. Hotel Soul Suzhou sure knows how to train their staff!
Rooms are unexpectedly enormous, clean, smoke-free, chic, comfy and shockingly affordable!
This hotel is definitely highly recommended. No regrets!
- Official Description (provided by the hotel):
- Established in May 2010, Hotel Soul is the contemporary boutique hotel in Suzhou, China. The 220 room hotel’s design concept juxtaposes elements of modern and ancient China, celebrating the nation’s remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, making it the perfect choice for leisure and business travellers. ... more less
- Reservation Options:
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