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“Warm welcome good value for Money” 4 of 5 bubbles
Review of Suzhou Marriott Hotel

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Suzhou Marriott Hotel
Ranked #2 of 1,413 Hotels in Suzhou
Certificate of Excellence
Shanghai
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Warm welcome good value for Money”
4 of 5 bubbles Reviewed December 19, 2013

15 minutes far from historic and cultural area of the old town, this hotel offers large rooms and all the facilities you may enjoy for both business and leisure trip.
Gorgeous breakfast buffet, amazing freshly squeezed fruit juice!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Giacomo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, General Manager at Suzhou Marriott Hotel, responded to this review, December 20, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level, facilites and breakfast offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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407 reviews from our community

Traveler rating
    261
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    19
    3
    1
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
Billund, Denmark
1 review
5 of 5 bubbles Reviewed December 18, 2013

I have again a fantastic experience last time I visit Marriott Suzhou and they always surprice me. They always give me a warm welcome and I feel I come home and can relax. Its really nice to stay there and I cannot wait to come back on holiday, so I can get more time in the hotel.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 68PeerC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, Manager at Suzhou Marriott Hotel, responded to this review, December 20, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level, and facilites offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

I came for business to this hotel and the rooms are really nice and the staff very kind and helpful. The restaurant is so and so but definately a good choice to come here if you have to spend some time in Suzhou!

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sweetiecherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, General Manager at Suzhou Marriott Hotel, responded to this review, December 9, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level and room facilites in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wuhan
1 review
5 of 5 bubbles Reviewed December 4, 2013

I had wonderful and memorable business trip to Marriott Suzhou. Service level is beyond what expected, well trained employees. Facilities are well maintained too. Hotel provides shuttles service to recover their location out of nothing.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lyllg3337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, General Manager at Suzhou Marriott Hotel, responded to this review, December 9, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level, and facilites offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Level Contributor
91 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed November 6, 2013

I stayed at Marriott Suzhou for one night on a business trip. Location is good and close to west ring road. Frankly speaking, Suzhou is not that big. As long as you are not doing business in Suzhou Industry Zone, which is a bit far from Marriott, you can get there within 20 minutes. I was upgraded to executive floor. The room is spacious and the executive lounge is neat and quiet. I'd stay here again if I am coming to Suzhou again. Lastly, my colleague called the booking department direclty and got the room at USD100 which I think is very cheap considering the quality of this hotel.

Room Tip: Get a room on a higher floor. NIcer view.
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lvwei1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, General Manager at Suzhou Marriott Hotel, responded to this review, November 6, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level, spacious room and Club Lounge offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

One word to sum it all….. SPLENDID. The room was spacious & has a magnificent view of the town. The bathroom is also huge & bright. Typically when I travel, I seldom use the shampoo & conditioner because my tresses always feel dry & get tangles but those provided by Marriott are of great quality. Usually in China when approaching winter, most hotels would regulate their air-con which always caused me to wake up in perspiration, luckily Marriott did not (or perhaps they did but not off for long stretch, that’s why I did not notice). The laundry service was also prompt & treated my clothes with utmost care. The breakfast spread was superb, I was spoiled for choice. I have been a traveler for many years & I am proud to say that the services provided here is the best. We were so honored to have the Cluster GM, Director of Sales, Head Chef & several others from the management team to come personally meet us & check if the quality & services are up to standard. No wonder you guys are #1 on the TripAdvisor rating for Suzhou hotels. From the bottom of my heart, I want to say a big thank you to Benny & team for making our stay here so pleasurable. Hope to see you all again soon.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elnise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, General Manager at Suzhou Marriott Hotel, responded to this review, November 6, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level, breakfast, laundry service, comfortable room and bathroom amenities offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong kong
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 9, 2013 via mobile

Already stayed few times in Marriott Suzhou,with some colleagues.

Previously knew the GM and some of the staff from Marriott Ningbo.

Beautiful rooms,excellent service and food,one of the best breakfast ever had in Marriott.

Had the chance also to meet the director of rooms,extremely kind and professional,helpful also for other Marriott issues.

In few words, congratulations to the GM and all your staff and looking forward to seeing all of you soon

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carlitohk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BennyLee_SZV, General Manager at Suzhou Marriott Hotel, responded to this review, October 11, 2013
Dear Marriott Guest,
Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us.

We are pleased to read that you appreciated the service level, breakfast and foods offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the team.

It was certainly a pleasure for us to be at your service for future stays and we look forward to welcoming back to Suzhou Marriott.

Warm regards.
The Management Suzhou Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suzhou Marriott Hotel

Property: Suzhou Marriott Hotel
Address: No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 1,413 Hotels in Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suzhou Marriott Hotel 5*
Number of rooms: 293
Official Description (provided by the hotel):
Experience beautifully elegant stay at Suzhou Marriott Hotel. Featuring sophisticated guest rooms, unrivaled meeting space, business-friendly amenities and outstanding service, this Suzhou hotel's conveniences offer a perfect escape.Located near the new high-tech development zone, and adjacent to the Suzhou Government and Administrative Service Centre, Suzhou Marriott provides easy access to Suzhou International Expo Center and China-Singapore Suzhou Industrial Park. The most striking hotel Suzhou has to offer, guest rooms feature plush bedding, high-speed Internet and full-size desks with ergonomic chairs. Enjoy Asia Bistro and Alto Vino Italian restaurants, indulge in a glass of wine at Pulp Bar, or experience traditional Cantonese cuisine at Man Ho Chinese Restaurants. You can even keep up your workouts in our fitness center, pool or with our in-room exercise packages. A premier business hotel, Suzhou, China, meetings, conferences and tradeshows benefit from 17,000 square feet of flexible space. ... more   less 
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